Knowledge Hub

Test your knowledge with practice questions from a sample NKE exam.

There are several textbooks related to human resources management that may be useful when studying for the NKE.

Online Prep Courses

The Captus Online NKE Prep Course is the only online learning course fully endorsed and recognized by CPHR BC & Yukon. If you’re looking to prepare to take the National Knowledge Exam, we recommend you invest in this online course. Read more about the important features of the NKE Prep Course from Captus.

• Briefing Note – Economic Responses to COVID-19
• International Journal of HRD Practice, Policy & Research
• Human Capital – Four Priorities for Sustainable Economic Performance in Canada
• Survey – Impact of COVID-19 Pandemic on Workplaces in BC & Western Canada

The Employment Law Alliance (ELA), an international network of employment and labour law firms, has shared sections of its Global Employment Handbook to help support CPHR members.

• Access ELA Handbook

• ESA Employment standards: The law in B.C. sets standards for payment, compensation, and working conditions in most workplaces. The standards promote open communication, fair treatment, and work-life balance for employees.
• Labour Relations Board: The Labour Relations Board is an administrative tribunal that resolves issues that arise under the Labour Relations Code. It functions as a court. However, its processes are less formal than a court’s.
• Human Rights BC: Human Rights Code protects all people 19 and over from discrimination because of their age.
• BC Human Rights Tribunal: The BC Human Rights Tribunal deals with human rights complaints in BC.
• Employment standards and workplace safety: Employment standards and workplace safety are of utmost importance to understanding employment standards and knowing where to go if one needs help or advice.
• Overview of the Pay Equity Act: The Act introduces a new proactive pay equity regime for federally regulated workplaces with 10 or more employees. This includes federally regulated private and public sectors, parliamentary workplaces, and the Prime Minister’s and ministers’ offices.
• Paid sick leave: The vast majority of workers in B.C. no longer have to choose between going to work sick or losing wages, as B.C.’s first-ever permanent paid sick leave comes into effect with 5 paid sick days each year. Both full- and part-time employees are eligible for this benefit.

• As an employer, what are my obligations to temporary foreign workers? *: To learn about obligations of an employer to temporary foreign workers please visit Government of Canada Help Centre.
• Compliance information for employers hiring temporary foreign workers: Government of Canada website offers compliance information for employers hiring temporary foreign workers.
• Resources for BC Employers: The Government of British Columbia provides resources for BC employers to help them hire international workers. Click here to see their resources.
• Immigrant Talent Integration Guide:
• Tool One – Screening Tool
• Tool Two – Communication for Interviews
• Tool Three – Awareness of Body Language in Interviews
• Tool Four – Testing Performance and Skills on Key Job Criteria – Interview Stage
• Tool Five – Approaches for Integrating Skilled Immigrants

• The 50 – 30 Challenge: Your Diversity Advantage: The 50 – 30 Challenge supports diversity actions already taking place in many Canadian organizations and encourage other Canadian organizations to adopt practices to improve equity.
• Assistive Technology Services: Assistive Technology Services by WorkBC are available to individuals who have a work-related barrier due to a disability or a functional limitation.
• Supporting Neurodiversity in the workplace: The federal government has some resources to support neurodiversity at workplace. Check their resources on their website.
• Equity, Diversity and Inclusion Strategy Report: A review of ED&I workplace trends in North America – From Robert Walters
• British Columbia’s Office of the Human Rights Commissioner: Employment equity toolkit.

North America Human Resources Management Association (NAHRMA) 25th Anniversary spotlight on key HR perspectives.

This 25th anniversary Guidebook contains the perspectives of a powerful cross-section of NAHRMA’s impressive membership.

• Member Survey on Indigenous Reconciliation: CPHR BC & Yukon commissioned a survey (Sept. 2024) to better understand where members were at with their reconciliation journey and the kind of training that they wished to receive.
• Reconciliation: To learn how the Government of Canada is working to advance reconciliation and renew the relationship with Indigenous peoples, please visit their Reconciliation page.
• Truth and Reconciliation Commission of Canada: The Truth and Reconciliation Commission (TRC) provided those directly or indirectly affected by the legacy of the Indian Residential Schools system with an opportunity to share their stories and experiences.
• Truth and Reconciliation Commission of Canada: Business & Reconciliation: To Learn about Government of Canada’s response to Call to Action 92, please visit the Business and Reconciliation page of Government of Canada.
• Government of Canada – National Day for Truth and Reconciliation 

• Demystifying Technology in the Workplace Executive Summary
• Demystifying Technology in the Workplace

• Salary Survey of HR Professionals in Canada (March 2025) – conducted by CROP for CPHR Canada and HRPA. Summary of Results from Canadian Provinces, BC & Yukon Report, and Canada Report.
• 2023 Diversity, Equity, and Inclusion Research – conducted by RKI for CPHR Canada. Full BC & Yukon Report, and Full National Report
• 2022 National HR Trends Survey – conducted by Leger for CPHR Canada and HRPA. Full BC & Yukon Report, and Full National Report
• Creating People Advantage 2021 Survey – conducted by the World Federation of People Management Associations (WFPMA) and the Boston Consulting Group – Canada’s Results and Full Report.
• Compensation Survey of Human Resources Positions in British Columbia & Yukon – This survey, conducted by Western Compensation & Benefits Consultants for CPHR BC & Yukon, is available to members only. By clicking the above link you will be exiting the CPHR BC & Yukon website.
• Western Canada HR Trends Report (Spring 2021) – Full Report, Summary or HR Insights
• Western Canada HR Trends Report (Fall 2020) – Full Report, Summary or HR Insights
• Western Canada HR Trends Report (Spring 2020) – Full Report, Summary or HR Insights
• Western Canada HR Trends Report (Fall 2019) – Full Report, Summary or Hiring Confidence Index
• Western Canada HR Trends Report (Spring 2019) – Hiring Confidence Index
• Western Canada HR Trends Report (Fall 2018) – Full Report
• Western Canada HR Trends Report (Spring 2018) – Full Report or Hiring Confidence Index

Workplace Wellness Program: The Workplace Wellness Program available on HealthLinkBC has great resources to aid employers find a program to beneficial for their employees.

Employment Insurance benefits and leave: Employment Insurance (EI) benefits and leave information page of Government of Canada provides the “know-how” to apply and submit reports.

Mental Health

• Mental health and substance use supports: the Government of British Columbia has a page on the Mental Health and Substance use Support to help educate and understand the topic and provide support.
• Mental health and Wellness: Government of Canada page Mental health and wellness provides various resources to learn about mental health. Their Mental Health Support provides free and confidential mental health and substance use.

Occupational Health and Safety

• Employer’s Report of Injury or Occupational Disease (Form 7): If an employee has a work-related injury or disease and gets medical, the employer needs to report the case using the Employer’s Report of Injury or Occupational Disease (Form 7) to WorkSafeBC.
• Occupational Health and Safety Regulation: The Occupational Health and Safety Regulation contains legal requirements that must be met by all workplaces under the inspectional jurisdiction of WorkSafeBC. To learn about the legislative and regulatory occupational health and safety requirement please visit the Occupational Health and Safety page of Government of BC.
• Enhance health and safety culture at your workplace: To learn about enhancing health and safety at workplace, please visit WorkSafeBC’s page on Enhance health and safety Culture.Ergonomics

Ergonomics

• Ergonomic Workstation Evaluation Request (WorkSafeBC)- Using the resources from WorkSafeBC employers can prevent musculoskeletal injuries (MSIs) such as sprains and strains that effects the wellbeing of their employees.
• Office Ergonomics: HealthLink BC provides great resources related to ergonomics that aid in creating the work environment and setting up the office space to aid the employees be comfortable and safe in their workspace. Click here to learn more.

• Return to work policy Program by Canadian Centre for Occupational Health and Safety: A return to work program is a workplace’s written plan that focuses on finding meaningful and suitable work for workers coming back to the workplace from injury or illness. Canadian Centre for Occupational Health and Safety (CCOHS) has some resources in place to serve as a guide to employers.
• Employers: Return-to-work information: WorkSafe BC providesresources to for employers to help in supporting their workforce in their recovery at work. This helps workers perform some of their duties while they recover so that they are connected to their workplace.
• Remote Work policy by WorkSafeBC: To support the practice if having workers work remotely as a part if slow progression of Covid 19 through social distancing, WorkSafeBC have developed guidance to follow.
• Health and Safety Programs by Canadian Centre for Occupational Health and Safety – Telework/ Remote Work/ Working from Home: It is becoming more and more common for people to do at least some of their regular work from home or another location instead of going to a defined work location. Canadian Centre for Occupational Health and Safety (CCOHS) has some resources in place to serve as a guide to employers.

• Reference Guide for Employer Incident Investigations

• ESA Employment Standards: Yukon’s legislation establishes guidelines for remuneration, recompense, and employment conditions within most workplaces. These regulations encourage transparent communication, equitable treatment, and the cultivation of a healthy work-life balance for all employees.
• Yukon Human Rights: Yukon safeguards human rights through the Canadian Constitution, as well as through various international, federal, and territorial agreements and mechanisms. Learn more at the link.
• Workers’ Safety and Compensation Board: The Workers’ Safety and Compensation Board is a government agency responsible for safeguarding the well-being of workers. It oversees and enforces safety regulations, provides compensation for workplace injuries, and promotes a safer working environment.
• Canadian Mental Health Association Yukon: The Canadian Mental Health Association is present nationwide voluntary organization that promotes the mental health of all and supports the resilience and recovery of people experiencing mental illness.