Governance
CPHR BC & Yukon, a non-profit association, is a democratic organization governed by a volunteer Board of Directors elected by the membership.
CPHR BC & Yukon believes in being transparent with both the public and our members. Please feel free to review our Annual Report and Audited Financial Statements 2021 or our Bylaws.
Board of Directors
Kevin Howlett, CPHR

Chair
Kevin Howlett is a recently retired executive from Air Canada, having held the position of Senior Vice President Regional Markets and Government Relations. During his 45-year career with the company, Kevin was the accountable executive for various departments, including Human Resources, Government Affairs, and Regional Operations, operating under the Air Canada Express brand. Educated at the University of Prince Edward Island and Dalhousie, Kevin holds the CPHR (Chartered Professionals in Human Resources) designation. He is the Chair of the CPHR BC & Yukon Association and is as well on the Board of Directors for the Vancouver Airport Authority and the NavCanada Board. Kevin holds the Institute of Corporate Directors designation (ICD.D) from the Beedie School of Business at Simon Fraser University.Susan Ryan, FCPHR

Past Chair
A bellwether of people-first leadership, Susan Ryan, FCPHR, CPA has long allied her mastery of finance and human resources to the betterment of bigger pictures. A driving force in both professions, Susan holds them to be two sides of one coin— both key to creating safe workplaces and sustainable success. Appointed Chair of CPHR Canada in 2022, Susan continues to serve as Past Chair of CPHR BC & Yukon, whose board she joined in 2013 before becoming Chair in 2017. Recognized as a Fellow CPHR in 2018 for her contributions to the HR profession, Susan remains a strong national and global proponent of Canada’s premier HR designation—and lifelong learning. As such, Susan most recently guided the recent revisit of the CPHR competency framework on the national level, completed the ICD.D designation from the Institute of Corporate Directors and is set to become President of the North American Human Resource Management Association in Fall 2023. In her parallel professional life, Susan was recently appointed Chair of the Board of the Credit Counselling Society of Canada in March 2022 and has previously served as President of Certified Management Accountants of Yukon and on the board of the Certified Management Accountants (CMA) Society of Canada. Previously VP & CFO with the Yukon Workers Compensation Health & Safety Board, since 2003 Susan has applied her combined mastery on Vancouver Island as CFO for the Nanaimo & District Hospital Foundation—while helping lead and innovate the industries she embodies. A strong believer in giving back, Susan has volunteered her unique skills throughout her professional life, including as a Governor for Queen Margaret’s School on Vancouver Island, Treasurer for Encore! Women’s Choir and as a director of the Institute of Public Administration of Canada.Gordon Chan

Louise Cook, CPHR

James Kondopulos, CPHR

Jacquie Griffiths, CPHR

Naz Kullar, CPHR

Vice Chair
Naz is currently the Director of Human Resources with The Trotman Auto Group; responsible for the development, implementation, and delivery of Human Resources strategies and programs. She has oversight of the following areas: talent acquisition, performance management, team member relations, health & safety, respectful workplace programs. With a passion for people and helping others; Naz launched into her career as an HR professional after graduating from University with a degree in Psychology. She worked for a variety of industries in the UK including health care, retail, and recruitment before immigrating to Canada 25 years ago. Her career includes working in both union and non-union environments previously in the financial services sector. A firm believer in building strong communities, Naz volunteers at various community events throughout the year and acted as the Vice-Chair for the Credit Union Foundation of BC serving as Trustee from 2014 – 2019. A member of CHPR BC & Yukon since 1998, Naz was named as a finalist for the Women in Business Awards (City of Surrey) 2012 and 2013. She has participated in the CPHR BC & Yukon mentoring program for over 5 years and participated as a speaker on the topic of succession planning at the 2017 CPHR BC & Yukon Annual Conference.Mandie La Montagne, CPHR

Cheryl Pelletier, CPHR

Kristi Searle, FCPHR

Robin Turnill, FCPHR

Carolynn Ryan, CPHR

Roger Wheeler, CPHR

Anthony Ariganello, CPHR

Ex-Officio
Anthony became CPHR BC & Yukon’s CEO in 2014. For the previous 11 years, he served as president and CEO of the Certified General Accountants Association of Canada (CGA-Canada), a self-regulating association of 75,000 accounting professionals and students. During this period, CGA-Canada achieved international recognition as a leading accounting designation. Previously, Anthony was president of Montreal-based Avon Canada, and also held senior-level financial positions including that of the controller at Nortel Networks.To contact the Board of Directors please email bod@cphrbc.ca.
Policies
CPHR BC & Yukon has established polices to maintain high standards as an association and a responsible member of the community.
Alcohol Policy
The Chartered Professionals in Human Resources of British Columbia and Yukon CPHR BC & Yukon opposes the operation of a vehicle (or engaging in other inherently dangerous activities) while impaired. The objective of this policy is to establish a protocol for the responsible consumption of alcohol at CPHR BC & Yukon events.
Conditions of Attendance
Members (and other guests) are invited to CPHR BC & Yukon events on the condition of their acceptance that they must:
- accept responsibility for their own alcohol consumption;
- moderate their intake of alcohol;
- co-operate with CPHR BC & Yukon’s efforts to ensure their safety.
CPHR BC & Yukon reserves the right to ban from future events any member (or other guests) who ignore, or fail to comply with, these conditions of attendance.
Event Management
At all CPHR BC & Yukon events at which alcohol is served, CPHR BC & Yukon will make reasonable efforts to:
- remind the attendees of this policy and of their obligations as guests of CPHR BC & Yukon;
- provide a selection of non-alcoholic beverages as alternatives to alcoholic beverages;
- prevent an attendee who shows outward signs of impairment from continuing to consume alcohol;
- appoint a designated driver or provide alternate means of transportation to attendees who show outward signs of impairment;
- prevent an attendee who shows outward signs of impairment from leaving the event unaccompanied;
- document, immediately following the event, any actions which a CPHR BC & Yukon staff member or volunteer takes in response to dealing with an impaired event attendee.
Conduct Disclaimer for Events and Roundtables Policy
CPHR BC & Yukon wishes to create a safe, respectful and inclusive environment for all. Please remember that while participating in an event, whether online or in person, Association members have the duty to conduct themselves in an ethical and professional manner and are expected to abide by the CPHR BC & Yukon Professional Rules of Conduct in both verbal and written comments. We reserve the right to remove, or edit any content, that we in our sole discretion consider harmful, offensive, unprofessional or disruptive. Any behavior deemed offensive could result in a participant being muted or removed from the session, may affect their ability to attend future events, and in certain cases, CPHR BC & Yukon membership discipline procedures may be initiated.
Diversity Equity and Inclusion Policy
Committee Recruitment
CPHR BC & Yukon values diversity, equity and inclusion (DEI) and we are attuned to the strength and value that DEI brings to our Association. In an effort to effectively represent our membership, and encourage diverse perspectives, CPHR BC & Yukon is committed to being inclusive at all levels, including Board of Directors, and on our volunteer committee. Because of this, we invite and encourage participation from people of all races, ethnicities, genders, ages, abilities, religions, and sexual orientation to apply. We suggest that you to indicate voluntarily if you belong to a traditionally marginalized group when applying.
Speaker/Presenter Call-outs
CPHR BC & Yukon values diversity, equity and inclusion (DEI) and we are attuned to the strength and value that DEI brings to our Association at all levels. We are committed to developing and curating events that are inclusive and accessible. We work to include a wide variety of viewpoints and experiences by being intentionally inclusive with our call-outs for speakers, sponsors and volunteers. It is very important that we create events that are inclusive of all people, especially those from communities that have been traditionally marginalized. We invite participation from speakers and presenters of all ethnicities, genders, ages, abilities, religions, and sexual orientations and encourage those interested in speaking to share any relevant information about lived experience or background within the speaker proposal.
Privacy Information Policy
We respect the privacy of every individual who visits our website. We take great measures to ensure the privacy and confidentiality of any personal information on this site.
Web Privacy
When you visit our website, our web server automatically collects a limited amount of information essential for the operation and security of our website. Some of this information, such as your browser type, does not identify who you are, while other information, such as your Internet domain name or IP address, may identify you. We also collect information on user sessions to compile reports on the use of our website. These reports are statistical in nature and do not identify or profile individual users.
Some sections of this website may distribute small pieces of information (called “cookies”) to web browsers to assist you when you return to specific areas on the site. If you have concerns about this, you can change your web browser settings to not accept this information or to display warning messages.
Email Privacy
CPHR BC & Yukon works with Informz, a third-party vendor, to send emarketing. Informz uses pixel tags and other methods to gather information about the emails sent though Informz to recipients of CPHR BC & Yukon’s emails whether directly or indirectly through mail forwarding by the original recipients.
Pixel tags are tiny graphic files that are included in HTML-encoded email messages. When such a message is opened in an HTML-capable email program, the recipient’s computer will access Informz’s servers to retrieve the pixel tag file, allowing Informz to record and store information such as email address, date and time the recipient viewed the email message (if the recipient’s email program is capable of receiving HTML) and other logging information. Informz uses this information to optimize delivery of future messages to specific recipients and to provide information to CPHR BC & Yukon with respect to emails sent through the Informz system.
Informz maintains log files tracking IP addresses to analyze trends, help diagnose problems with our servers and to monitor traffic/usage in order to provide better service to our customers and visitors. IP addresses are not linked to personally identifiable information.
Personal Privacy Protection
The Chartered Professionals in Human Resources of British Columbia and Yukon (“the Association”) maintains the principles of integrity and trust with respect to the privacy of personal information. As part of this commitment, the Association will protect the privacy of personal information received from our members, employees and applicants for employment, as well as personal information received from other sources at all times. To ensure this commitment, the Association agrees to comply in all material respects with applicable privacy laws, in particular the Personal Information Protection Act of British Columbia (“the Act”).
The CEO appoints the Privacy Officer for the Association. Any person having questions or a complaint about how their personal information is being used or maintained or about the Privacy Policy, should bring their questions or complaint to the attention of the Privacy Officer.
“contact information” means information to enable an individual at a place of business to be contacted and includes the name, position name or title, business telephone number, business address, business email or business fax number of the individual;
“employee personal information” means personal information about an individual that is collected, used or disclosed solely for the purposes reasonably required to establish, manage or terminate an employment relationship between the organization and that individual, but does not include personal information that is not about an individual’s employment;
“personal information” means information about an identifiable individual and includes employee personal information but does not include:
- contact information, or
- work product information;
“work product information” means information prepared or collected by an individual or group of individuals as a part of the individual’s or group’s responsibilities or activities related to the individual’s or group’s employment or business but does not include personal information about an individual who did not prepare or collect the personal information.
Our Need for Personal Information
The Association maintains personal information necessary to its operations and the provision of service to our membership. Our uses include but are not limited to:
- Employee personal information required to maintain the employer/employee relationship and to satisfy government requirements
- Work experience and educational information related to professional qualification
- Home contact information when required to maintain contact with our members
- Member profile information used to improve member services
- Speaker evaluations used to improve our learning services programs
The Act deems that an individual has consented to our collection, use or disclosure of personal information about that individual if, at the time the consent is deemed to be given, the purpose would be considered obvious to a reasonable person. In such circumstances, we will collect, use or disclose personal information without obtaining a written or verbal consent to do so.
Where required by the Act, the Association will provide the individual with a notice, in a form the individual can reasonably be considered to understand, that it intends to collect, use or disclose the individual’s personal information for clearly specified purposes. In accordance with the provisions of the Act, the Association will then either obtain the express consent of the individual or will provide the individual with the opportunity to decline within a reasonable time to have his or her personal information collected, used or disclosed for the stated purposes.
On request by the individual, we will provide the position name or title and the contact information for an officer or employee of the organization who is able to answer the individual’s questions about the collection of personal information.
Upon giving reasonable notice to the organization, an individual may withdraw consent to the collection, use or disclosure of personal information about the individual at any time.
The Association recognizes our legal obligation to protect the personal information we have gathered. We will maintain reasonable safeguards that comply in all material respects with industry standards to guard personal information against unauthorized access, disclosure, loss, destruction or modification.
The Association makes all efforts to ensure that personal information collected, used and disclosed for its intended uses is as accurate and complete as possible.
Upon reasonable notice, the Association will allow an individual to access and review the individual’s personal information collected by the Association. Should the individual believe that any personal information is incomplete or incorrect, the individual may advise the Association to update the information. If the information is subject to interpretation or is an opinion, such as a performance evaluation, the Association may not change the record, but will annotate the record.
The Association will train employees as appropriate with respect to their obligations regarding the Privacy Policy.
The Association has a policy with respect to retention of personal information that is consistent with its other statutory and legal requirements, and will retain personal information only as long as is reasonably necessary within those requirements.
The Privacy Officer will review allegations that the Privacy Policy has been violated.
Contact Information
The Privacy Officer may be contacted by e-mail at privacy@cphrbc.ca, by telephone at 604.694.6932, or by mail at Chartered Professionals in Human Resources of British Columbia and Yukon, 1101 – 1111 West Hastings Street, Vancouver, BC V6E 2J3.
If, after our Privacy Officer has reviewed and responded to your concerns, you remain dissatisfied, you may wish to contact the Office of the Information and Privacy Commissioner at:
P.O. Box 9038, Stn Prov Govt
Victoria, BC V8W 9A4
Telephone 250.387.5629
Fax 250.387.1696
Public Relations Policy
Public relations is an important method to extend the association’s reach into the business community. Effective PR can mold the CPHR BC & Yukon brand, its services and offerings, as well as the profession of human resources. CPHR BC & Yukon created a public relations policy to promote a ‘one-voice’ strategy. The association is committed to promoting CPHR BC & Yukon’s vision, empowering employees and providing value to our membership.
Media Relations
Always consult with the provincial CPHR BC & Yukon office before interviewing or commenting to the media on behalf of the association. CPHR BC & Yukon is working hard to develop specific branding and messaging within the community and wants to ensure this messaging is at the forefront of any contact with the media. All requests for media interview must be directed to CPHR BC & Yukon’s provincial office.
Press Releases
All press releases for provincial initiatives will be drafted and distributed by CPHR BC & Yukon’s provincial office. Press releases for regional events and issues can be self-directed with collaboration between volunteers and regional member relations managers. However, the provincial office must review it prior to sending to the media. Please note: all images relating to the release must have appropriate permissions.
Community Opportunities
Volunteers are encouraged to provide CPHR BC & Yukon staff with information on tradeshows, networking events, and potential sponsorship or partnership opportunities. Information should be complete and include deadlines and contact details.
Event Calendars and Promotion
With collaboration between volunteers and regional member relations managers, information about CPHR BC & Yukon events can be posted on online calendars and bulletin boards. Please adhere to the information on CPHR BC & Yukon’s event calendar.
Revocation Policy
The Chartered Professional in Human Resources (CPHR) designation can be denied or revoked for several reasons:
- Falsification or misrepresentation of professional employment experience or other information on any membership, certification, assessment applications, or submitted documents to provincial associations or other regulatory bodies.
- Failure to adhere to the Code of Ethics.
- Failure to renew provincial HR association membership or failure to pay annual membership dues or CPHR fees.
- Violation of testing procedures.
- Failure to pass the certification assessments or meet Continuing Professional Development (CPD) requirements.
File A Complaint
If you wish to register a complaint about a CPHR BC & Yukon professional member (CPHR), please download and complete the complaint form. All complaints must be received in writing.