Professional Complaints

As one of its most important mandates, CPHR BC & Yukon governs the conduct of its members, in the practice of their profession through their adherence to the Code of Ethics & Rules of Professional Conduct.  If you believe that a designated CPHR member has failed to meet their professional obligations under the Code of Ethics & Rules of Professional Conduct and the standards of practice, you can file an official complaint.

Find a Member

CPHR BC & Yukon can only investigate a complaint filed against one of our designated CPHR members. To determine if an individual is a registrant of CPHR BC & Yukon, contact the Office of the Registrar.  A complaint against a designated CPHR member can be lodged by anyone, including a member of the public as well as a CPHR BC & Yukon member.

Steps to File a Complaint

1. Email Office of the Registrar to confirm the complainant is a designated CPHR member
2. Examine the Complaints & Discipline Process and Policy handbook and the flowchart
3. Review the Code of Ethics & Rules of Professional Conduct to reference the codes that may have been violated
4. Download and complete the complaint form
5. Email completed form to the Registrar with supporting documentation