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Chartered Professionals
in Human Resources

CPHR Competency Framework

In recognition of the growing contribution that human resources professionals are making to companies and organizations across the country, CPHR Canada has set qualifications that HR practitioners must meet in order to earn the Chartered Professional in Human Resources (CPHR) designation in Canada.

Employers are turning more and more to their human resources professionals for solutions in a wider number of areas, as the business environment continues to evolve in Canada. In the years to come, specialists in the HR field will be expected to demonstrate proficiency in an increasing number of competencies in areas such as strategizing and financial management, in order to effectively carry out their duties.

As a result, CPHR Canada has created a CPHR Competency Framework. The framework is the result of an extensive Professional Practice Analysis conducted by the national association in 2014. Review the CPHR Competency Framework.

The CPHR Competency Framework is based on a dual-competency model (both technical and general skills, abilities and knowledge) necessary to effectively practice human resources.

A) It establishes nine functional areas of knowledge in the HR field, including two new areas of expertise:

  • Strategy (new)
  • Professional Practice
  • Engagement
  • Workforce Planning and Talent Management
  • Labour and Employment Relations
  • Total Rewards
  • Learning and Development
  • Health, Wellness, and Safe Workplace
  • Human Resources Metrics, Reporting and Financial Management (new)

All HR professionals seeking the CPHR designation must demonstrate their proficiency in these competencies by writing the association’s National Knowledge Examination (NKE) and demonstrating three years’ experience in HR related work.

B) In addition, and as part of a dual-competency model, the framework also outlines five enabling competencies that complete the CPHR professional’s skill set. These five competencies are generic in nature and determined to be necessary for many professionals:

  • Strategic and Systems Thinking
  • Professional and Ethical Practice
  • Critical Problem-solving and Decision-making
  • Change Management and Cultural Transformation
  • Communication, Conflict resolution, and Relationship Management

These enabling competencies are not tested in an exam, but rather are demonstrated by those seeking the CPHR in an assessment of experience. The framework specifies the proficiency level at which each competency is to be demonstrated and how it will be assessed. These competencies and proficiency levels represent the minimum requirements to meet CPHR certification.

The CPHR Competency Framework is a valuable tool to describe the details of the designation to employers. It also serves to provide employers, the academic community and the general public with a detailed outline of the skills, knowledge and professional conduct they can expect from an individual with the CPHR designation.

The framework is useful to professors and instructors developing post-secondary course curriculum and HR profession-specific programs in Canada, as well as for those considering HR as a career and earning the CPHR designation.

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