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Chartered Professionals
in Human Resources

Details for Tuesday May 1

Wednesday, May 2 Schedule

Keynote Session
8:30 – 10:00
Making Culture Your Competitive Advantage Steve Cadigan
Breakout Sessions
10:45 – 12:15
Super SessionIs This Just a “Gig”? Worker Status in the Shifting Workplace Heather Hettiarachchi
Leadership Development from the perspective of the HR C-Suite Mike Desjardins
Super SessionThe Hidden Language of Organizations: Workplace Power, Politics and Influence Margaret Morford
Consulting Skills for HR Professionals Robert Harris
Strategic Workforce Planning: Meeting the Workforce Challenges of the Future Michele Croci
Celebration Gala Lunch
12:15 – 2:15
Enjoy this celebration of HR excellence and recognition of our sponsors at a plated luncheon.
Breakout Sessions
2:15 – 3:15
A No Rating Performance Process: A Success Story at BC Assessment Kyla Nicholson, Lori Wallis
Before Burnout: Self-care Strategies to Keep You at the Top of Your Game Shawnee Love
Leadership Lessons from My Dysfunctional Career and Upbringing Margaret Morford
The Timeless Secrets of Influential Leaders Corey Poirier
When Robots Descend: Using Technology to Enable White Glove Candidate Experience Sarah Wilson
Keynote Session
3:30 – 5:00
Core Creativity: How to Bring Creativity, Innovation and Inspiration to the Work that You Do David Usher
Conference schedule, speakers and sessions are subject to change.For CPHR holders: Your attendance will be tracked by scanners at the door to each breakout. To claim your CPD Hours, you must be scanned into each session you attend.

Wednesday Session Details

Keynote
Making Culture Your Competitive Advantage
DATE: Wednesday, May 2, 2018
TIME: 8:30am – 9:45am
TRACK: KEYNOTE
AUDIENCE LEVEL: All
DESCRIPTION: In this increasingly transparent world, an organization’s culture has become way more than just a framework to help employees understand how things work. Today having a compelling culture is essential for recruiting and retention purposes. In this engaging session you will learn how organizations are thinking differently about culture and using it in ways that are transforming their businesses. You will learn how you can make your culture a competitive advantage in your organization.
PRESENTER(S):

Steve Cadigan is Founder of Cadigan Talent Ventures LLC and co-founder of Silicon Valley’s ISDI Digital University, formed in 2017 to help address the growing digital divide. Steve advises fast-growth tech companies like Twitter, Google, Eventbrite, GoPro and some of Silicon Valley’s VC firms and media powerhouses. With more than 25 years of leadership and executive experience in global Human Resources, Steve has practiced HR in the US, Canada and Asia-Pacific within a variety of industries. Through leading worldwide HR efforts for more than 60 M&A transactions at three global organizations since 1998, Steve has cultivated a deep understanding of business cycles, patterns, high growth, and the key elements required to forge an organization’s sustainability. The teams, cultures and organizations he has led and helped build have been recognized as exceptional, “world class” performers by the Wall Street Journal and Fortune Magazine.

Previously, Steve served as VP Talent at LinkedIn, taking the company from a private firm of 400 employees through an IPO and into the powerhouse that it is recognized as today. The groundbreaking work Steve did at LinkedIn as the executive responsible for culture, leadership, talent and organizational development is widely seen as the textbook example of how a company can leverage its culture to scale profitably in record time.


Super Session
Is This Just a “Gig”? Worker Status in the Shifting Landscape of the Modern Workplace
DATE: Wednesday, May 2, 2018
TIME: 10:45am – 12:15pm
TRACK: Employment Law & Legislation
AUDIENCE LEVEL: Mid-Level
DESCRIPTION: As business needs call for flexibility in work arrangements, employers are turning to casual employment, fixed term contracts and the use of contract workers to meet their business needs. This session will cover best practices for drafting bullet proof contracts, avoiding the pitfalls and liabilities of misclassifying workers and a discussion of the challenges of a “gig economy”.
PRESENTER(S):

Heather Hettiarachchi, CPHR is a lawyer, workplace investigator and mediator with extensive hands-on human resources management and labour relations experience. Heather is also an entrepreneur and small business owner and founder of Integritas Workplace Law. Heather’s practice focuses on all aspects of employment and labour law arising in unionized as well as non-union workplaces. Heather is trained in mediation and ADR and regularly mediates disputes relating to a range of issues. Heather also coaches and trains all levels of employees and conducts workshops on a wide range of workplace related matters. Heather blogs regularly on workplace matters and is a frequent speaker and presenter at workshops, seminars and webinars. Heather’s workplace law practice is strengthened by her practical experiences as a Human Resources Manager at the University of British Columbia and Labour Relations Advisor to Vancouver Community College. In addition to an LLB (Hons) degree, Heather holds a MSc in Training and Human Resources Management.


Leadership Development from the perspective of the HR C-Suite
DATE: Wednesday, May 2, 2018
TIME: 10:45am – 12:15pm
TRACK: Organizational Effectiveness
AUDIENCE LEVEL: TBD
DESCRIPTION: TBD
PRESENTER(S):
At the helm of ViRTUS is a fearless and lovable leader, Mike. Mike Desjardins, CPHR is a ray of sunshine while simultaneously embodying the rare intelligence and drive seen in leaders of his caliber. He is a master in the realm of strategy and development. Mike has spent the past two decades transforming businesses. From entrepreneurial businesses to large public companies and public-sector organizations, Mike has focused on driving a return on investment in every client engagement. In January 2006, Mike was the recipient of the BIV Top 40 Under 40 Award. From 2010-2016, Mike sat on the board of directors of CPHR BC & Yukon. Mike focuses on strategy, growth, and the quest to continually improve every aspect of ViRTUS. He balances this ingenuity with a deep love of his team, mentoring and inspiring both personally and professionally.

Super Session
The Hidden Language of Organizations: Workplace Power, Politics and Influence
DATE: Wednesday, May 2, 2018
TIME: 10:45am – 12:15pm
TRACK: Personal & Professional Enrichment
AUDIENCE LEVEL: All
DESCRIPTION: To be successful in today’s work world, you must be more than just smart and do more than simply accomplish your goals and objectives. You must be savvy and able to forge alliances as well as avoid animosities in order to be effective. This workshop covers a critical element for success that people rarely talk about — the ability to understand all the unspoken things that go on in their workplaces which can quickly derail their efforts and agendas as well as stagnate their careers. This skill is particularly important during times when there are changes in management taking place and reorganizations are going on. Participants identify which of the rules of “positive politics” they are most likely to violate as well as obtain guidelines for being smart about their own conduct, about their relationships with co-workers, and about their relationship with their supervisor. In addition, they identify numerous ways to recognize who really holds power and has influence and how to network effectively inside and outside their organizations. Participants learn to become a master of office politics while remaining positive, affirming of themselves and others, and being wholly devoted to making them, their boss, and their co-workers more highly effective on the job.
PRESENTER(S):
Margaret Morford is CEO for The HR Edge, Inc., an international management consulting and training company. Her clients have included a wide range of major corporations as well as governmental organizations. Previous to owning her own company, Margaret has worked as an attorney, specializing in employment law and has been Vice President of Human Resources for three large companies. She is often quoted as a business expert in newspapers and magazines across the country including Wall Street Journal, New York Times, Chicago Tribune and USA Today, and appears regularly on local ABC, CBS and Fox television affiliates. She is the author of two business books, Management Courage – Having the Heart of a Lion and The Hidden Language of Business – Workplace Power, Politics & Influence.

Consulting Skills for HR Professionals
DATE: Wednesday, May 2, 2018
TIME: 10:45am – 12:15pm
TRACK: Personal & Professional Enrichment
AUDIENCE LEVEL: Mid-Level
DESCRIPTION: Human Resources has evolved over the years to become a critical factor in an organization’s success. Key to HR and business success is the human resource professional’s ability to function as a strategic business partner. Invariably, HR professionals experience some “push-back” from line managers who continue to use HR in a reactive versus proactive mode. In this session, you will learn a strategic consulting tool that enables HR to build commitment and trust to important HR and organizational initiatives.

Robert will illustrate a highly innovative and proven 4-step methodology to prepare for and conduct challenging conversations with key stakeholders in a way that fosters collaboration and shared commitment to goals and actions.

The presentation will be divided into three key parts: (i) an overview and practical illustrations of a 4-step methodology for building trust and commitment with internal clients (ii) participant practice and application of the consulting tool to actual workplace HR initiatives and (iii) a debrief of participant applications by the instructor.

By the end of this presentation, participants will be very clear on key “do’s and don’ts” in acting as strategic business partners with internal clients to achieve important HR goals and initiatives. Examples of how this 4-step methodology that has been used successfully by HR professionals throughout Canada and the USA will be presented.

PRESENTER(S):
Robert Harris, CHRP, is president of Robert Harris Resources Inc., a company focused on leadership and professional development. Robert started his career as an HR professional in Vancouver, BC. Subsequently Robert became Manager, Staffing and Employee Relations for Baxter Corporation, a global health care provider in the throes of large-scale restructuring. Robert then joined Molson Breweries as Director, Corporate Human Resources. In the 1990’s, Robert became a partner with a Canadian consulting firm, and subsequently launched his own company, which provides training and consulting to companies throughout North America. Robert Harris Resources Inc. is active throughout North America providing training, coaching and leadership development to organizations in both the public and private sectors. Robert has written three books, most recently Change Leadership: Inform, Involve Ignite.

Strategic Workforce Planning: Meeting the Workforce Challenges of the Future
DATE: Wednesday, May 2, 2018
TIME: 10:45am – 12:15pm
TRACK: Talent Management
AUDIENCE LEVEL: Senior
DESCRIPTION: Strategic workforce planning (SWP) is a mission-critical skill for the HR function that will help you address these challenges, and more. But there is no one-size-fits-all formula for successful workforce planning. The process must be integrated with other planning processes, including business strategy and budget. What can companies do to ensure they take the right approach to implementing SWP? This session will provide a comprehensive view of the strategic workforce planning (SWP) process and provide some great insights into the key steps of the process. There will be tools provided and application exercises for attendees so they can practice some of the key steps.
PRESENTER(S):

Michele Croci has over 35 years of experience in Human Resources and Talent Management. Michele brings a broad and deep understanding of the Human Capital discipline. She has held several executive roles in Human Resources/Talent Management including, most recently, Director of Talent Management for North America for a global financial services company. Michele has consulted with a wide range of industries implementing enterprise-wide competency and integrated talent management initiatives, resulting in competency frameworks, leadership and management development programs and aligned HR processes. Since 2011, she has partnered with the Human Capital Institute and has been a faculty member for the American Management Association for 15 years. Her expertise and consultation lie in a comprehensive array of Talent Management areas including Strategic Workforce Planning, Human Capital Strategy, Talent Acquisition Strategy, Change Management, Leadership Development, and more.


A No Rating Performance Process: A Success Story at BC Assessment
DATE: Wednesday, May 2, 2018
TIME: 2:15pm – 3:15pm
TRACK: Organizational Effectiveness
AUDIENCE LEVEL: Senior
DESCRIPTION: New school performance processes are taking over the headlines. More than ever we’re hearing about organizations that have been pioneers in transforming their old fashioned, annual reviews of past performance into the new, no-rating, frequent feedback performance processes that are all the rage. But, even though managers and employees alike seem to agree that old school performance management doesn’t work, transforming is easier said than done. How does an organization actually go about making the switch? In this storytelling session, we will share the insights and lesson learned from BC Assessment’s new performance process.

BC Assessment’s old performance management process was, for the majority of its 800 employees, a bitter pill to swallow. In fact, in one divisional meeting, an employee, unaware the Director of Strategic People Practices was seated at the back of the room and observing the meeting loudly declared, “I feel like throwing up each time I think of having to do my PDP.” Strong reactions or comments such as this reverberated across the province.

Kyla Nicholson and Lori Wallis will share the journey of discovery, design and the implementation of BC Assessment’s new performance process. We say with pride that the new performance management process is “employee-designed, employee-evaluated and employee-facilitated”. The first year of implementation has proven to be a success. This is the feedback we’re receiving and what our survey results tell us.

PRESENTER(S):

Lori Wallis is a dynamic professional with 17+ years’ experience in Human Resources. She is able to ensure alignment, establish strategic direction, build support, and lead the development and implementation of integrated people strategies and the supporting practices. She is an innovative and results driven leader who thrives on the challenge of overseeing multiple projects while delivering exceptional service. Currently, she is Director of Strategic People Programs. Her strong strategic orientation and leadership have led to the creation of a new performance management process for BC Assessment (BCA). This was recently implemented organization-wide and has radically shifted the way employees in BCA perceive and carry out the performance management. She has also led the development and implementation of a Corporate Learning Strategy that is directly aligned with the Corporate Strategic Plan. This has led to the shift in corporate culture from a “training” focus to “learning” focus.

Kyla Nicholson, CPHR is a Senior Consultant of LoganHR. Kyla brings over 15 years of experience working with clients in private, public, and not-for-profit sectors to design and facilitate leadership development, organizational learning, performance programs and employee engagement initiatives, including employee surveys. After working for a management consulting firm, Kyla began her HR consulting career with Caliber Leadership Systems where she spent time working in each HR practice area. Recently, Kyla spent nearly four years working for CPHR BC & Yukon (previously BC HRMA) as the Manager of Professional Development and a contributor to the research department. Kyla’s return to consulting has allowed her to bring together her passions for HR and education. She focuses her approach on translating complex solutions into practical systems and tools that support individuals and teams to contribute to organizational success.


Before Burnout: Self-care Strategies to Keep You at the Top of Your Game
DATE: Wednesday, May 2, 2018
TIME: 2:15pm – 3:15pm
TRACK: Personal & Professional Enrichment
AUDIENCE LEVEL: Mid-Level
DESCRIPTION: The Western workplace culture – exported to many other parts of the world – is practically fueled by stress, sleep-deprivation, and burnout. This is profoundly – and negatively – affecting our creativity, productivity, and decision making, the very things entrepreneurs need in order to succeed.” Arianna Huffington.

The fact is, HR people need creativity, productivity, critical thinking and decision making skills to succeed as well. Over time in a job or your career, you may have come to notice that the exhilarating feeling you had when you started out has faded. Even the opportunities that excited you have been missed in the day to day grind. You might even recognize early signs of burnout in yourself.

How can you pull back from the brink? How do you keep your once loved job from feeling like a swamp? How do you stop taking on other people’s problems?

In this session, we will look at the factors that increase and decrease the stress of an HR professional – from personal to community to work, this holistic look at the factors creating stress along with the necessary hacks to handle it all and stay on top of your game are explored.

PRESENTER(S):
Shawnee Love brings strong business acumen and extensive expertise leading and practicing HR over her 25-year career. Shawnee founded LoveHR in 2009 and since then has worked with 140+ diverse clients including family businesses, first nations, not for profit, and for profit organizations. Prior to founding LoveHR, Shawnee worked in entrepreneurial organizations delivering creative and practical HR solutions. In the last 8 years, Shawnee has spoken to large and small groups on topics relating to HR, entrepreneurialism, culture, and leadership, and developed and/or facilitated workshops training participants in people management, HR management, change management, and soft skills development. She is known for facilitating engaging discussions and ensuring practical takeaways for participants, not to mention her sense of humour and honest dialogue.

Leadership Lessons from My Dysfunctional Career and Upbringing
DATE: Wednesday, May 2, 2018
TIME: 2:15pm – 3:15pm
TRACK: Personal & Professional Enrichment
AUDIENCE LEVEL: All
DESCRIPTION: Rarely, do you get to pick your bosses, peers, or co-workers. Leaders rarely get to pick their team members, but are expected to develop them individually, engage them collectively and mold them into an effective, results-oriented group. You inherit the people you work with in your organization…just like you do your family. Regardless, you have to work with them or minimally peacefully co-exist with them…just like your family. They are all different and what it takes to get things done when they’re involved in a project sometimes seems impossible. You will get several principles and real world strategies for handling these difficult situations so you get better outcomes and can increase bottom-line results. All of this is interspersed with funny, and not so funny, real-life stories and examples from Margaret’s own life and career as well as the careers of other effective leaders.
PRESENTER(S):
Margaret Morford is CEO for The HR Edge, Inc., an international management consulting and training company. Her clients have included a wide range of major corporations as well as governmental organizations. Previous to owning her own company, Margaret has worked as an attorney, specializing in employment law and has been Vice President of Human Resources for three large companies. She is often quoted as a business expert in newspapers and magazines across the country including Wall Street Journal, New York Times, Chicago Tribune and USA Today, and appears regularly on local ABC, CBS and Fox television affiliates. She is the author of two business books, Management Courage – Having the Heart of a Lion and The Hidden Language of Business – Workplace Power, Politics & Influence.

The Timeless Secrets of Influential Leaders
DATE: Wednesday, May 2, 2018
TIME: 2:15pm – 3:15pm
TRACK: Personal & Professional Enrichment
AUDIENCE LEVEL: Mid-Level
DESCRIPTION: Based on the roughly 4000+ personal interviews with the world’s top achievers and most influential leaders, this session reveals the top (5) traits that all top-level leaders(personally and/or professionally) share regardless of their title, and position in the company. We can customize to the HR Profession and reveal how attendees can each start applying them today for improved personal and professional lives.

Topics you will learn in this session include:

  • The 1 Degree Circle of Influence
  • The Pied Piper Method of Leadership (the importance of creating future leaders)
  • The Power of The Learning Plan (TLP)
  • The case for a Mentorship
  • The Hour of Power
  • E+R=O (Event + Response = Outcome) and how these 3 letters could change your life and your HR practices
  • The Power of NO!
PRESENTER(S):

Corey Poirier is an award-winning Keynote speaker, and multiple-time TEDx, PMx and MoMonday’s speaker. He is also the host of the top rated Conversations with PASSION Radio Show and a top rated speaking related podcast. Founder of The Speaking Program, he has been featured in one-hour television specials on Eastlink TV and TeleTelevision and he is a columnist with Entrepreneur Magazine, Progress Magazine. He has also had numerous other television appearances, and is one of the few leaders featured twice on the popular Entrepreneur on Fire show. Corey has interviewed over 4,000 of the world’s top leaders in search of success traits. One of his most recent talks took him to New York City where he had the extreme pleasure of speaking to at-risk youth at the Brooklyn Navy Yard Boys & Girls Club.


When Robots Descend: Using Technology to Enable White Glove Candidate Experience
DATE: Wednesday, May 2, 2018
TIME: 2:15pm – 3:15pm
TRACK: Talent Management
AUDIENCE LEVEL: Senior
DESCRIPTION: Talent Acquisition has becoming a breeding ground for emerging technology. Does this mean the role of the recruiter is dying? Are we building a bridge or digging a deeper canyon between companies and candidates? Let’s talk about the changing landscape of recruiting technology from deep CRM functionality to artificial intelligence and how it is changing the way we think about recruiter productivity. There are some great tools out there but they need to line up with your overall recruitment strategy if you want to use them in an impactful way.
PRESENTER(S):
Sarah Wilson is the Head of People for SmartRecruiters, an HR Technology start-up in the Bay Area. After starting her career in contingency search, Sarah’s spent the past 15 years in the Talent Acquisition and HR space, consulting for top tier brands on their recruiting and performance management strategies. She has worked in professional services, telecommunications, lending, retail and tech. Sarah is passionate about creating business-first people strategies that translate into real results.

Closing Keynote
Core Creativity: How to Bring Creativity, Innovation and Inspiration to the Work that You Do
DATE: Wednesday, May 2, 2018
TIME: 3:30pm – 5:00pm
TRACK: KEYNOTE
AUDIENCE LEVEL: All
DESCRIPTION: The Internet has changed everything we know about business and art…and it continues to do so. You can no longer get by because you’re the best in your town, province, or even country. Location means nothing. Everything now has a global audience and products and services need to do more than simply perform – they need to sing.

Nobody understands this better than David Usher. The multi-platinum artist has sold over 1.4 million albums as a solo artist and frontman for the rock band Moist, won countless awards and sold-out venues all over the world, and works tirelessly to improve his creative process. Along with being a famed musician, David is active in many business ventures, from technology and the environment to creative and social endeavors. He believes that creativity is a learnable skill and he’s bringing his formula to you.

David demonstrates his fascinating formula to stimulating creativity at work through a mix of music, video, and experimentation, and brings to life the core elements needed to build a more dynamic, fulfilling, and innovative creative process.

PRESENTER(S):
A creative tour de force, David Usher is the front man of the internationally acclaimed rock band Moist, and a solo artist who has sold more than 1.4 million albums, won countless awards—including five Junos—and performed at sold-out venues around the world. Believing that creativity and creative success is a learnable skill that anyone can master, his unique and dynamic presentations employ music and video to help people to reboot their creativity in a world of disruptive change.

David is the founder of Art + Icons, a creative studio working at the intersection of art, artificial intelligence and the human experience. He is also the founder and creative director of the non-profit, the Human Impact Lab at Concordia University. The Lab uses interactive storytelling to re-imagine the story of climate change and the second machine age. He’s the co-creator (with Dr. Damon Matthews) of the “Climate Clock: Adding the metric of time to the story of climate change.”

David is the bestselling author of a book on creativity and the creative process, Let the Elephants Run, Unlock Your Creativity and Change Everything.