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Chartered Professionals
in Human Resources

Details for Tuesday May 2

Wednesday, May 3 Schedule

Keynote Session
8:30 – 10:00
The Future of Work: Ways HR Should Adapt Josh Bersin
Breakout Sessions
10:45 – 12:15
Leading a Large Organization Through Enterprise-Scale Change Jay-Ann Gilfoy
The Competitive Edge: Advancing Diversity and Inclusion Peggy Hazard, Janelle Aaker, Tej Singh Hazra, Anna Tudela
Privacy: Latest Issues Regarding Privacy and Tracking Employees Veronica Rossos, Suzanne Kennedy
Super SessionLeading Without Power Lane Sherman
Are You Ready to Support Transgender Employees? Drew Dennis, Kai Scott
Super SessionNew Products, New Tools, New Methods and New Models for Recruiting Carmen Hudson, Brian Thompson, Yvonne Wu
Celebration Gala Lunch
12:15 – 2:15
Enjoy this celebration of HR excellence and recognition of our sponsors at a plated luncheon.
Breakout Sessions
2:15 – 3:15
Purpose Powered Success Rick Lash
Super SessionNew Paradigms: Mental Health in the Workplace Stéphane Grenier
Stand Out In The Room With Your PowerPoint Bruna Martinuzzi
Immunity to Change Steve Patty
Shifting from Performance Management to Enablement Greg Pryor
Super SessionFrom Employee Engagement to Employee Experience Sean Fitzpatrick
Keynote Session
3:30 – 5:00
Creative Living Beyond Fear Elizabeth Gilbert
Conference schedule, speakers and sessions are subject to change.For CPHR holders: Your attendance will be tracked by scanners at the door to each breakout. To claim your CPD Hours, you must be scanned into each session you attend.
 

Wednesday Session Details

Keynote Presentation
The Future of Work: Ways HR Should Adapt
DATE: Wed. May 3
TIME: 8:30am
TRACK: Keynote
AUDIENCE LEVEL: All
Sponsored by:
DESCRIPTION: The world of work is rapidly changing as we deal with new technologies, AI, generational changes, and a more interconnected organization. What are HR’s mandates in this new world? And how can HR add value in organization design, driving new models of leadership, driving engagement, and improving organizational culture? In this research-based presentation, Josh Bersin of Bersin by Deloitte, Deloitte Consulting LLP, will explain the mandates for HR in the coming year.
PRESENTER(S):
Josh Bersin founded Bersin in 2001 to provide research and advisory services focused on corporate learning. He is responsible for Bersin by Deloitte, Deloitte Consulting LLP’s long term strategy and market eminence. Josh is a frequent speaker at industry events and has been quoted on talent management topics in key media, including Harvard Business Review, The Wall Street Journal, Bloomberg, on BBC Radio, CBS Radio and National Public Radio. He is a popular blogger for Forbes.com and has been a columnist since 2007 for Chief Learning Officer magazine. Josh spent 25 years in product development, product management, marketing and sales of e-learning and other enterprise technologies at companies including DigitalThink (now Convergys), Arista Knowledge Systems, Sybase, and IBM. Josh’s education includes a B.S. in Engineering from Cornell University, an M.S. in Engineering from Stanford University, and an MBA from the Haas School of Business at the University of California, Berkeley.

Leading a Large Organization Through Enterprise-Scale Change
DATE: Wed. May 3
TIME: 10:45am
TRACK: Business Management & Strategy
AUDIENCE LEVEL: Senior
Sponsored by:
DESCRIPTION: The statistics on large scale multi-million dollar business and technology projects failing is overwhelming. Jay-Ann has been an Executive sponsor of two banking system transformation programs that had failed during the first attempt and were able to become successful implementations. She will explore with the group what it takes to create the right conditions for a successful transformation project. Areas of conversation will include the role of governance and executive commitment, leadership, team dynamics, culture, oversight and organizational change.
PRESENTER(S):
As the senior vice president and executive sponsor of the Banking Applications Renewal (BAR) Program, Jay-Ann Gilfoy leads the development and implementation of a new core banking system, the first milestone in Vancity’s technology road map and a foundational element in the organization’s transformation to serve members better. Inspired by Zig Zigler’s and Margaret Wheatley’s reflections, Jay-Ann is passionate about developing people and fostering a work environment that encourages employees to learn, grow and excel. Her philosophy underpins the core value employees bring in creating a differentiated experience for our members. Jay-Ann draws on a wealth of transformation and change management expertise from previous roles including serving as the chief human resources officer and chief transformation officer with Coast Capital Savings where she successfully led the implementation of a new core banking system, created an innovative human resources plan that significantly increased employee engagement results, and redesigned the executive suite for improved governance. Before that Jay-Ann was the vice president, Human Resources and Organizational Development for the BC Lottery Corporation and the director, Human Resources for BC Biomedical Laboratories. Born in New Brunswick and raised in Toronto, Jay-Ann graduated with a Bachelor of Arts in Political Science from McMaster University. She says, “She found paradise in 1990 when she moved to BC.” The mother of two teenagers, Liam and Alexa, Jay-Ann is passionate about nurturing healthy and well-balanced children and encourages their respective hockey and dance interests. She believes a healthy body and mind are the foundations for success and is very active in running, weight training, yoga, skiing and golf.

The Competitive Edge: Advancing Diversity and Inclusion
DATE: Wed. May 3
TIME: 10:45am
TRACK: Business Management & Strategy
AUDIENCE LEVEL: Senior
DESCRIPTION: People are the most important asset of any company and for companies to succeed in 2017 & beyond, they must leverage the full potential of their people. Optimizing diversity by leveraging the power of inclusion is a conscious strategy formulated and led by HR. Hear the stories of the HR leaders who have created and implemented strategies designed to embrace inclusion by taking on the challenges inherent in leading heterogeneous inclusive teams and thus supporting their organizations to reach the next level in an increasingly diverse global marketplace. Find out how these strategies were developed and implemented successfully in Goldcorp, Nike, lululemon athletica and HSBC. Discover how these HR leaders got the C suite on board to start the conversation, what barriers and roadblocks were encountered and overcome; and what strategies are in place to ensure that open-minded adaptability continues to be embraced across the organization. Organizations with a reputation for inclusiveness become a magnet, attracting top talent and they also significantly outperform homogenous competitors over time. With inclusion, organizations can capture a competitive advantage from the changing demographics across the workplace and in the marketplace. A diverse talent mix sparks greater creativity and can propel innovation in a way that is not possible among homogenous groups. Find out how the journey to inclusiveness has benefited these top corporations.
PRESENTER(S):
Peggy Hazard is Associate Client Partner at Korn Ferry Hay Group – Panel Moderator. She specializes in helping organizations achieve business results through improved global talent strategies and more diverse, inclusive and agile leadership. She has worked with leaders from more than 80 countries. Ms. Hazard also serves as Co-Head of Advancing Women Solutions, and specializes in strategies and initiatives that increase women and other underrepresented talent in leadership by enabling clients to identify and remove individual, team and organizational obstacles to development and advancement. These initiatives are distinguished by achieving measurable results for clients. Ms. Hazard served as Managing Editor of an online Global Inclusion University serving 197,000 employees in more than 160 countries. She has been adjunct professor of Diversity & Inclusion Strategies for Cornell University’s School of Industrial and Labor Relations, guest lecturer at Columbia University, Rutgers University, India Institute of Management, and an advisor to the Avon Global Women’s Think Tank, the Global Diversity Benchmarks and The Chief Global Diversity Officer Competency Model. She is an author, most recently contributing to Fixing the Real Gap: the Gender Pay Divide, Best Practices Women in Leadership and Cross Cultural Agility: The Global Talent Solution. She has presented at The Conference Board, Global HR Forum, Network for Executive Women’s Executive Forum, Diversity in Asia, The Executive Leadership Council, as well as at many clients’ leadership summits. Ms. Hazard has 30 years of experience, including management positions at Polo Ralph Lauren and Warnaco where she managed international teams. She holds a degree from The University of Pennsylvania, where she studied at The Wharton School.
Janelle Aaker Janelle Aaker is the Head of Talent Acquisition at lululemon athletica where she has responsibility for leading and developing a team of world-class recruiters. Prior to joining lululemon in 2015, Janelle spent 9 years at Nike, Inc where she held various roles in HR, including Talent Acquisition, Talent Development, HR Operations and HR Generalist. She also spent 3 years working in Global Sales and Brand Marketing. A passionate advocate for diversity & inclusion, Janelle held numerous leadership roles in Nike’s employee resource groups including the Asia Pacific Network and the Native American Network. She is currently on the Board of Directors for the National Association of Asian MBA’s (US-based non-profit) and is on NAAMBA’s Women’s Leadership Council. Janelle earned her bachelor’s degree in Environmental Ethics & Policy from the University of Portland. She also has a graduate diploma in Environmental History from the University of St. Andrews, Scotland.
As the Head of Diversity, Equity and Inclusion, Tej Singh Hazra’s role is to enable HSBC Bank Canada to compete locally and internationally by driving a purposeful Diversity & Inclusion Strategy that aligns to business goals and enhances organizational performance. Integral to the strategy is the ability to effectively attract, retain and lead HSBC’s diverse work force. Of particular focus is empowering leaders and employees to reach their full potential, and the creation of an inclusive and engaging work environment that is culturally competent. Tej’s extensive knowledge and experience with the 1995 Employment Equity Act saw HSBC recognized in 2016 for their Employment Equity Achievements and contributions.

Prior to joining HSBC, Tej was the Head of Diversity & Inclusion for IBM Canada, where he established the Accountability Framework; positioning Diversity & Inclusion as a business owned program. He also led IBM’s Global Emerging Issues Response Team – accountable for managing real-time regional issues, involving cultural, regulatory and faith based nuances in the company’s emerging markets. Born and educated in the United Kingdom, Tej graduated from The University of Huddersfield (UK) where he studied Computer Aided Engineering. Tej immigrated to Canada with his spouse in 1996 where they now live raising their son.

Anna Tudela has more than 30 years of experience working with public companies in the securities and corporate finance areas, both in the United States and Canada. Anna joined Goldcorp in 2005 and was actively involved in the subsequent acquisitions and/or mergers with Wheaton River Minerals and Goldcorp Inc. in 2005; Placer Dome Canada, May 2006; and Glamis Gold Ltd. in November, 2006 and other post acquisitions prior to her current role. In 2010 Anna founded Creating Choices, a program unique in the global mining industry which promotes a culture of diversity and the advancement of women. To date, over 1,300 Goldcorp women have graduated from the Creating Choices Program. In 2013, Anna received the Peter Dey Governance Achievement Award and recently she was named one of the 100 Global Inspirational Women in Mining for 2016. Anna’s work to advance women in leadership has also been recognized by the Association of Women in Finance, awarding her the honour of Champion at the 2016 PEAK Awards, by Dalhousie University with the 2016 Scotiabank Ethical Leadership Award and by Catalyst, awarding her the honour of 2016 Catalyst Canada Honours Champion. Prior to joining Goldcorp, Anna worked at the law firm of Davis LLP in the Securities and Corporate Finance Department, working in mergers and acquisitions, and related general corporate and commercial transactions, working with junior companies listed on the TSX Venture Exchange and for senior companies listed on the Toronto Stock Exchange.

Privacy: Latest Issues Regarding Privacy and Tracking Employees
DATE: Wed. May 3
TIME: 10:45am
TRACK: Employment Law & Legislation
AUDIENCE LEVEL: All
DESCRIPTION: In this seminar, the panel will discuss the issue of privacy in the context of each of employees, candidates, and former employees. The focus will be on the employer’s obligations to balance the privacy rights of individuals within the, at time fraught, context of the workplace. In particular, the panel will discuss recent and current issues through a review of decisions (tribunal, judicial, and to an extent the court of public opinion)with a focus on the following: i. The importance and extent of privacy policies; ii. Privacy and new technologies – risks, exposure, and pro-active measures employers can take; iii. Social media and employee sharing and over-sharing – the importance of social media education and policies to protect the privacy interests of employees; The limits to Employer collection and use of personal information (criminal records checks, mandatory drug testing, obligations to disclose health conditions, reference checks, and internet based due diligence); iv. Privacy in the era of the Harassment Policy (balancing the rights of the complainant and the accused) and finally v. Practical and pragmatic tips for balancing an open, and progressive workplace with the employer’s obligations of ensuring security and safety of employees.
PRESENTER(S):
Veronica Rossos is a partner in the Workplace Law and Litigation Groups of Singleton Urquhart LLP. Ms. Rossos has appeared as counsel in matters before the BC Human Rights Tribunal, the BC Employment Standards Tribunal and the Supreme Court of BC. She has extensive experience assisting clients on all workplace, employment and labour relations issues including drafting and implementing privacy policies, advising clients on issues of privacy compliance with third party service providers, discipline and dismissals, drafting employment contracts and policies, advising on human rights issues and the application and interpretation of collective bargaining agreements. Ms. Rossos also has significant experience representing clients in a variety of commercial disputes. Ms. Rossos received her B.A. (Hons.) from the University of Toronto in 1998 and her LL.B. from the University of Windsor in 2002. Following graduation from law school Ms. Rossos articled with a litigation firm in Toronto. She was called to the Bar in Ontario in 2003 and called to the Bar in BC in 2005. Ms. Rossos is a member of the CBA and CPHR BC & YK. She currently serves on as Secretary on the executive of the BC Freedom of Information and Privacy Law Section of the Canadian Bar Association.
Suzanne Kennedy of Harris is a genuine person who understands the importance of teamwork and collegiality. She incorporates these values as she assists clients resolve complex and time sensitive issues. Suzanne has a varied practice with a strong focus on education law, health law and privacy matters representing both public and private sector clients. During her career of nearly two decades, Suzanne has represented various health care and educational professionals and organizations and has provided advice to clients in a range of areas including employment, professional regulatory proceedings, court and administrative tribunal proceedings, procurement, contract negotiations, and strategic advice and opinions on regulatory compliance. Suzanne has also written and presented on a range of topics to assist professionals in matters affecting their responsibilities and practices. In the growing area of privacy law, Suzanne works with public and private sector clients as they navigate the implications of the Freedom of Information and Protection of Privacy Act, the Personal Information Protection Act, and related legislation. Before joining Harris in 2014, Suzanne practiced health law and corporate commercial law with an emphasis on administrative law, health law, and privacy at the Vancouver office of a national firm.

Super Session
Leading Without Power
DATE: Wed. May 3
TIME: 10:45am
TRACK: Leadership & Personal Development
AUDIENCE LEVEL: Mid-level
DESCRIPTION: You have just been given responsibility for a big task working with a group of people that don’t report to you. Congratulations! You are now presented with one of leadership’s biggest challenges. Influencing without authority. Without the tools of leverage that accompany a position of authority you have to find other ways to influence people. Learning the techniques for achieving influence without using power will grow your leadership practice and expand your toolset with practical techniques that can be applied in almost any situation. This interactive session will explore the options and strategies for leading when you don’t have positional authority and will deliver some useful tolls that can be used in almost any situation. Whether you are part of a self-directed team, project managing professionals, seeking to find a way to move away from the coercive effects of leading through positional power, or looking for new tools to support collaboration, this workshop will have something for you. As an attendee, you will explore your orientation to power, the sources of influence in groups, the tools of influence and how to apply them, and strategies for collaborating with peers, superiors, and reports.
PRESENTER(S):
Lane Sherman is an organizational consultant specializing in leadership and workplace collaboration. His passion for helping people and organizations transform has been at the center of his work since 2001. With a breadth of experience in both the public and private sector he has a perspective that provides opportunities for transformative outcomes and that can shift people and their work. Lane has worked with leaders of all levels and has the lived experience of being a leader in the private sector, healthcare, and education. Lane’s book The Keys to Collaboration: How to build a great team or fix the one you’ve got (Amazon, 2015) captures lessons learned from work with over 5,000 teams. He has an MA in Leadership (2005), is a coach and trainer with over 15 years of experience working to support leaders and organizations.

Are You Ready to Support Transgender Employees? An Introduction to Concepts of Gender Identity and Best Practices to Support an Employee Transitioning Their Gender in the Workplace
DATE: Wed. May 3
TIME: 10:45am
TRACK: Organizational Effectiveness
AUDIENCE LEVEL: All
DESCRIPTION: We are currently witnessing the increase of awareness about transgender issues in what Time Magazine (June 2014) has dubbed the “next civil rights frontier.” Recently, the Trudeau administration has introduced Bill C-16 to provide transgender people with full rights and protections in the Canadian Charter of Rights. As the political, social, and legal landscape improves, more transgender people feel comfortable to share their innermost truth regarding their gender identity within the workplace. Are you ready to support the transitioning employee as well as their co-workers and clients with this change?

Transition planning entails a systems approach to identifying and discussing a complex set of interrelated factors that require sequenced coordination to allow an employee, their co-workers, and possible clients to smoothly and to confidently transition their gender on the job. Through the use of transition guidelines you can work with the transgender employee to consider how to best engage co-workers and possible clients.

For many of us, transgender issues in the workplace are new territory. Concepts of gender identity may feel overwhelming. The presenters bring an open and friendly approach to provide a session that aims to be highly interactive and engaging. In particular, through evocative icebreakers we begin by situating conference attendees within their own experiences of gender identity to demystify, clarify, and reduce the trepidation and hesitation typically associated with this topic. Participants will be introduced to concepts of gender identity as well as the unique challenges and barriers faced by transgender employees. The session will also summarize broad themes of best practices and lessons learned from TransFocus’ work supporting companies and their transitioning employees. The last part of the session will allow attendees to work with real-life scenarios to explore complexities as well as to increase confidence and competence among attendees.

PRESENTER(S):
Drew Dennis is transgender and does not identify along the gender binary of man or woman, using the pronouns they/them. Drew’s education in business at Western University prepared them to become a leader in understanding social impacts within the context of organizational bottom lines. As the co-founder of Out in Schools, they led the development and design of creative and engaging LGBT curriculum for high schools across BC. Tides Canada named Out in Schools one of the Top 10 Organizations in 2011 to build innovative solutions to complex social issues. In 2014, along with Kai Scott, they co-chaired a Task Force that introduced transgender inclusion measures to the Vancouver Park Board. Building upon their collective experiences, in March 2016 Drew and Kai launched TransFocus Consulting providing transgender resources to policy makers, employers and leaders across diverse sectors. TransFocus has supported employee gender transitions within the workplace for several private sector companies and collaborated with the City of Vancouver to develop a comprehensive set of recommendations towards strengthening transgender inclusion across the city’s facilities, operations and services.
Kai Scott identifies as a trans man and is a social scientist educated in the field of International Political Economy and Development. He applies his skills and experiences to support organizations with developing and implementing transgender inclusion policies, practice, and measures with additional expertise in social effects of resource development on people and communities. With 12 years of experience, he has developed and facilitated long-term, complex processes involving multiple stakeholders with varied objectives, capacities, and interests.

Super Session
New Products, New Tools, New Methods and New Models for Recruiting
DATE: Wed. May 3
TIME: 10:45am
TRACK: Talent Management
AUDIENCE LEVEL: Mid-level
DESCRIPTION: In this session, participants will hear from a renowned expert in global tech recruiting in addition to two top corporate recruiters from the Vancouver area who will share information about what’s new, what works, and how to source hard to find talent. While this session will focus on tech recruiting, it will also highlight general recruit strategies. No matter what industry a participant is working in, they will come away with new insights into how to win the war on talent. Carmen Hudson of Recruiting ToolBox will illustrate how in the past four years, the recruiting industry has carved out a segment for tech recruiters. She will illustrate the many new tools and products that have been designed specifically for this market but will also highlight some of the same for the non-tech market. Participants will explore some of the new tools, products and approaches that are today. Carmen will also review how new technology, candidate behavior and specialized needs are changing how recruiters attract, find and hire hard to find talent. Following Carmen’s presentation, we will hear from two top in-house recruiters in the Vancouver marketplace as they share their strategy, what works and what doesn’t. Carmen will facilitate this session, asking pertinent questions of the other panel members and soliciting questions from the audience.
PRESENTER(S):
Carmen Hudson, Principal Consultant, Recruiting Toolbox, and co-founder of the first ever conference focused on tech recruiting, Talent42. Carmen draws from over 15 years of recruiting experience, with a strong focus on helping organizations attract, source and recruit top talent. Carmen’s expertise is in helping clients build the right sourcing and recruiting strategies, and implementing them in the real world of limited budgets, competing priorities, and highly competitive recruiting environments. She consults and trains companies to help them leverage high ROI solutions for big sourcing, social media, and technology implementation initiatives. She is a self-described “recruiting geek” who has spent years learning, creating, and sharing best practices around sourcing and talent acquisition. Her corporate experience includes Yahoo!, where she was Senior Manager, Talent Acquisition. At Yahoo!, she led the Strategic Sourcing team, revitalizing the employee referral program and Yahoo’s employer brand. The team was awarded a coveted Yahoo! Superstar Award, an ERE Excellence award and various recruiting and advertising industry awards. Prior to joining Yahoo!, she was manager, Global Strategic Sourcing for Starbucks Coffee Corporation, where she developed sourcing strategies and recommended resources and tactics to support U.S. retail management hiring. She has also held senior talent acquisition roles at Microsoft, Amazon.com and Capital One. Carmen is a regular contributor to recruiting industry publications, including ERE Exchange and Recruiting Trends. She is a frequent speaker at recruiting events, including ERE, SourceCon, the Social Recruiting Summit, LinkedIn Talent Connect and the Seattle Staffing Management Association.
After graduating with a Bachelors degree in IT & Management, Brian Thompson accidentally ‘fell’ into recruitment in 2005 and hasn’t looked back. After spending the first 8 years of his career working as an agency recruiter in the IT industry, he converted to the ‘dark side’ and began his career in internal recruitment in 2013. Since then he has consulted for many respected local brands including lululemon, Finning, Visier Software, Global Relay and also runs his own blog www.talentandrecruitment.com where he shares his thoughts, tips, tricks, and learning on all things related to recruitment and talent acquisition. Brian is currently back on the agency side where he manages a team of talented IT Recruiters at Swim Recruiting to provide recruitment solutions to some of the biggest (and smallest!) companies in Vancouver’s tech community.
Yvonne Wu, Talent Recruiting Manager for Hyperwallet, is a veteran in the recruiting space for 15 years. Her experience stems from being both an in-house and as an agency recruiter specifically in the tech industry. She has seen the ups and downs of the marketplace in Recruiting from small start-ups to global organizations – this has allowed her go into companies to put together recruitment strategies and to execute them successfully. Aside from onboarding, recruiting, sourcing and building relationships, she also has a passion for building an exceptional employment brand to attract talent and to retain employees. Yvonne started her career in Recruiting with Blast Radius Inc. when it was a start-up and has grown her career in a global organization with Sage Software. She has lead the Recruiting strategies for Sage Software for Canada and Absolute Software and most recently she joined Hyperwallet Systems Inc to grow the organization. She enjoys the implementation and the strategy of finding solutions to source and attract top talent within organizations she works for. She believes that relationship building is key to being a successful Recruiter whether it be with internal/external clients and candidates. She was chosen to be the first Canadian to compete in the Top Recruiter Competition Miami series as a contestant for the title of Top Recruiter in the US. She has spoken at the Talent Tech Conference and has been on CPHR BC & YK panels in the past to share her recruitment experiences. She is also an active participant and volunteer for Dress for Success (a community which empowers women back into the workforce). You will find Yvonne networking all over Vancouver in numerous events and conferences.

Purpose Powered Success
DATE: Wed. May 3
TIME: 14:15pm
TRACK: Business Management & Strategy
AUDIENCE LEVEL: Senior
DESCRIPTION:The world or work has changed. Socially conscious organizations are on the rise. It isn’t enough to simply make a profit anymore. Companies are looking to do good in their communities. This trend is also driven by employees who attach more emphasis to their company’s purpose, social commitment, and sustainability efforts. These employees include millennials, who define success differently from previous generations; senior executives, who are focused on the legacy of their careers; and everyone in between. Individuals fundamentally want to know that their work makes a difference beyond simply the bottom line.

Purpose driven organizations are successful because they are able to attract and retain people who see their values reflected in the work these organizations do, and they want to be part of it. These organizations talk about purpose in everything they do and that leadership is at its core.

Rick Lash will share his insights on the changing model of leadership and the increasing importance of purpose driven leadership. By connecting their leadership development and other talent management programs to their aims in social responsibility, organizations build a powerful tool to create purpose driven leaders. They, in turn, can unleash their full potential, driving engagement and inspiring others throughout the organization; this can boost companies as they pursue their missions.

PRESENTER(S):
Rick Lash is Senior Client Partner with Korn Ferry Hay Group’s leadership and talent practice in Canada. Rick has over 30 years of experience working with clients on the design and implementation of organizational change interventions which accelerate and maximize the learning process and increase performance at the individual, team and corporate level. Rick’s areas of expertise include leadership development, executive coaching, organizational change, performance management, system development and implementation, executive assessment centres, organizational structure and needs assessment and simulation design.

Rick holds a doctorate in psychology from the University of Toronto, specializing in cognitive science and instructional technology. He is a registered psychologist and a certified executive coach. He is a recognized expert in creating cultures of continuous learning and developing emotional intelligence. He has spoken widely on leadership development and organizational transformation topics. Rick is a regular speaker at conferences such as the Conference Board of Canada, Institute of Public Administrators of Canada and HRPA, among others and has appeared on BNN, Global News, CBC’s Metro Morning and Canada AM. He has published widely including the Harvard Business Review, Ivey Business Journal and is regularly sought out as a leadership expert by the Wall Street Journal, Forbes and numerous other publications. He is a regular contributor to the Globe and Mail’s Leadership Lab column.


Super Session
New Paradigms: Mental Health in the Workplace
DATE: Wed. May 3
TIME: 2:15pm
TRACK: Leadership & Personal Development
AUDIENCE LEVEL: All
Sponsored by:
DESCRIPTION: Stéphane Grenier has challenged society’s traditional outlook regarding mental health for much of his career by redefining how we should care for and support those affected by mental health problems. His body of work began in his very own workplace, the Canadian Military, where he created and managed numerous employee driven mental health programs that have proven effective over the years and have been sustained since his departure.

Grenier is a powerful speaker who provides a nice blend of evidence base, personal experiences and humor, allowing audiences a firm understanding of how we need to re-humanize the healing and recovery process. His body of work includes coining and defining the term “Operational Stress Injury” in 2001, a term later adapted by the US Marine corps as “Combat Stress Injury”. His views have resonated as far as with the American Psychiatric Association when debating the value of renaming the diagnostic of “Post Traumatic Stress Disorder” to “Post Traumatic Stress Injury”. His work took him to lecture at US Marine Corps University, several Physician Health Program conferences in the United States and the international Physician Health Conference in Montreal Canada where he received a standing ovation by over 350 clinicians for his inspirational outlook.

His personal struggles with PTSD and Depression in his workplace following his 10 months in Rwanda simply make him a moving speaker who will be sure to give audiences a refreshing perspective and motivate innovation in how the mental health care system and workplaces can improve how they support those struggling with mental health problems.

PRESENTER(S):
In today’s modern workplace, mental health problems have become the leading cause of disability claims, accounting for 70% of workplace disability management costs in Canada. As a former post-traumatic stress disorder sufferer, Lieutenant-Colonel (Retired) Stéphane Grenier knows the toll mental health issues can take on individuals firsthand. Grenier offers audiences pragmatic advice designed to foster workplaces that support an open, non-stigmatized approach to mental health.

Grenier retired as a Lieutenant Colonel with the Canadian Military after serving for just over 29 years. He participated in several Canadian missions overseas, most notably nine months in Rwanda in 1994-95 and six months in Kandahar, Afghanistan, in 2007, as well as numerous shorter deployments to Cambodia, Kuwait, the Arabian Gulf, Lebanon, and Haiti, to name a few.

Faced with undiagnosed post-traumatic stress disorder (PTSD) and depression upon return from Rwanda, he took a personal interest in the way his workplace was dealing with mental health issues. In 2001, he conceived, developed, implemented and managed a government based national peer-support program. To this day, this program continues to successfully provide peer support to CF personnel, Veterans affected by mental health issues and their families, and also assists those who have suffered the loss of a loved one through a Bereavement Peer Support Program.

In 2007, he was appointed as the Operational Stress Injury Special Advisor to the Chief of Military Personnel and entrusted with the task of creating a Canadian Forces-wide workplace mental health education program. His work led to the launch of a second highly successful non clinical mental health program that now delivers “peer based” mental health education to over 20,000 military personnel per year and that has now been expanded since his departure.

Over the course of his career, Grenier was recognized for his team building skills and transformational leadership style. Most notably, he was presented with a Commendation for his collaborative efforts and his outstanding leadership during the post war humanitarian disaster caused by the Rwandan Genocide. He has also been awarded a Meritorious Service Cross by the Governor General of Canada for taking the concept of peer support and driving it from the grass-roots up into a formal federal government program and in later awarded a national Champion of Mental Health Award by the Canadian Alliance on Mental Illness.


Stand Out In The Room With Your PowerPoint: Killer Tips To Create Effective Slides That Support Your Message
DATE: Wed. May 3
TIME: 2:15pm
TRACK: Leadership & Personal Development
AUDIENCE LEVEL: Senior
DESCRIPTION: PowerPoint can be used to great advantage to illustrate and support your message. Unfortunately, a great number of presenters create mind-numbing, bullet-infested slides which erode their credibility as speakers and inflict pain on the audience. It’s time to put a stop to this. Show leadership in the room with your PowerPoint. In a fast-paced and practical session, you will learn how to create up-to-date, dynamic visuals that engage your audience and keeps them focused so that you can deliver your message.
PRESENTER(S):
Bruna Martinuzzi is the President of Clarion Enterprises Ltd., a consulting company specializing in presentation skills training and development. She has helped thousands of individuals become better leaders and more effective communicators. In addition to the U.S. and Canada, she has delivered training in the Middle East, Europe and Asia. Some of her clients include Microsoft, TELUS, and Saputo. Her training sessions are fast-paced, information-packed, and incredibly practical. Her style has been labeled as warm, inspiring, and engaging. Bruna also lectured at The University of British Columbia, Simon Fraser University, and The University of Northern BC. She spoke at numerous events, including the TELUS Leadership Forums and the annual International Microsoft ExPo Leadership events. Bruna speaks six languages and holds a Bachelor of Arts (1982) and a Master of Arts (1986) from the University of British Columbia. She is the recipient of several awards, including the Izaak Killam Pre-doctoral Fellowship for three years in a row, the Social Science and Humanities Research Council of Canada Award, and the BC Workplace Excellence Award for Unusual Innovation. Bruna is the author of Presenting with Credibility: Practical Tools and Techniques for Effective Presentations (2012) and The Leader As A Mensch: Become The Kind Of Person Others Want To Follow (2009.) She is also a business columnist for American Express Business.

Immunity to Change
DATE: Wed. May 3
TIME: 2:15pm
TRACK: Leadership & Personal Development
AUDIENCE LEVEL: Mid-level
DESCRIPTION: Have you every wondered why getting people to change is so difficult? You may provide all of the training people need. You may design support systems, feedback loops, and incentives to help people grow. Still, change comes so slowly. Sometimes, even despite what appears to be full commitment to grow, change doesn’t come at all. What is happening? Two theorists from the graduate school of education at Harvard University, Robert Kegan and Lisa Lahey, propose a model to help us discover what is holding people back and design ways to help them move forward on some of their most challenging edges for growth. In this workshop, we will work through the model, practicing for ourselves and our organizations ways to diagnose the causes of intractability and design interventions to unlock potential. Once we see the immunity at work in ourselves, we will be able to develop leadership in others with greater skill and effectiveness.
PRESENTER(S):
Steve Patty, Ph.D., spent over 13 years in teaching and administration of higher education before stepping out of the university to work with nonprofits and social value organizations. For the past ten years, he has been developing the capacity of agencies that work with people to design strategy, develop people, and evaluate impact. He has taught thousands of leaders throughout North America and internationally how to design and implement a kind of evaluation that gets below the surface and into the heart of human change and transformation. He has also been facilitating leadership development cohorts for nonprofit executives in the U.S. and Canada. He is an author and conference speaker.

Shifting from Performance Management to Enablement
DATE: Wed. May 3
TIME: 2:15pm
TRACK: Organizational Effectiveness
AUDIENCE LEVEL: Senior
DESCRIPTION: As an early pioneer in the movement to contemporary performance practices, Greg will share his personal experience and research-based perspectives on making the philosophical and practical shift to enable individual and organizational performance.
PRESENTER(S):
Greg Pryor is vice president of leadership and organization effectiveness at Workday, a leading provider of enterprise cloud applications delivering human capital management, financial management, and analytics applications designed for the world’s largest organizations. Greg is responsible for applying Workday’s technology to optimize the company’s internal talent management programs, including leadership and manager effectiveness, learning management, and performance management. Before joining Workday, Greg served as the vice president of talent for Juniper Networks where he helped create Juniper’s Talent Matters practice that has been featured as one of the pioneering performance management practices by the Corporate Executive Board, Mercer, Bersin by Deloitte, Fortune, and Strategy & Business. Greg’s culture work at Juniper is featured as a best practice in Ann Rhoades’ book Built on Values. Greg also served as head of talent management for Merrill Lynch’s Global Technology and Operations function and as partner in Accenture’s Human Performance Practice. Greg is a founding member of the Connected Commons a community of business and academic thought leaders committed to pioneering the application of Organization Network Science.

Super Session
From Employee Engagement to Employee Experience
DATE: Wed. May 3
TIME: 2:15pm
TRACK: Talent Management
AUDIENCE LEVEL: Senior
DESCRIPTION: Employee engagement has been a hot topic in HR for over a decade. Every leading organization seeks to find ways to engage employees. The research linking engagement to positive outcomes is clear. However, only recently have organizations begun to think deliberately about employee experience. As organizations strive to become the employer of choice in their industries, they are taking steps to attract and retain top talent by fostering an environment and culture that inspires people to join them. It’s not about ping-pong tables and cool furniture, or even CSR policies; it is about developing strategies that lead to job experiences that employers can tout along with more traditional benefits like health insurance and RRSP plans. Right now, only a handful of organizations are thinking deliberately about designing employee experiences. This talk will share what the most progressive organizations such as Netflix, McDonald’s and Airbnb are doing to conceptualize and create a truly great employee experience.
PRESENTER(S):
Sean Fitzpatrick is President and Founder of TalentMap. Sean has garnered a wealth of experience developing and implementing employee engagement solutions. Over the past 20 years, Sean has worked across Canada and around North America with firms in the financial, healthcare, municipal, educational and energy sectors. His extensive experience across multiple industries gives him a particular insight into how organizations can improve as they grow. Previously, Sean was Vice President of Internet Services at a survey research firm, and he worked as a management consultant implementing the Balance Scorecard for Suncor Energy in Fort McMurray. He has also helped organizations such as Athabasca University, Calgary Airport Authority, Canon Canada, City of Edmonton, Canadian Western Bank, Deloitte, EPCOR Utilities, Erb Transport, Great West Life, McDonald’s Canada, McMaster University and Stantec create and deploy employee surveys that help drive positive change. Sean holds a Bachelor of Commerce, and an MBA from the Richard Ivey School of Business and he is completing his Doctorate in human resources management at Cranfield University in the UK. When he is not working he can be found on the ski hills on the winter and on the lake in the summer teaching his three kids to ski.

Keynote Presentation
Creative Living Beyond Fear

DATE: Wed. May 3
TIME: 3:30pm
TRACK: Keynote
AUDIENCE LEVEL: All

Sponsored by:
DESCRIPTION: For years, Elizabeth Gilbert has been meeting people who tell her that they long to live more creative lives, but are somehow blocked by fear — fear of criticism, fear of failure, fear of stepping out of the box, fear of unworthiness, or fear that they don’t even have a creative bone in their body. Using stories from her own life of creative exploration, as well as experiences from her world travels, Gilbert will show how “everyone is invited”, and will explain how absolutely everybody — no matter what their background or position in life — can benefit from exploring and expressing their own inherent creativity. She will explain how every human life is a creative endeavor, and that creativity is not just a privilege of artists. Defining a creative life as “any life where your decisions are guided by curiosity instead of fear,” Gilbert will open up her audience’s imaginations to the possibility of seeing creativity, and their own journeys, in a lighter, more easeful manner.
PRESENTER(S):
Elizabeth Gilbert’s memoir Eat, Pray, Love has been called “a generation’s instruction manual” by the Toronto Sun. Exploding onto the scene in 2006, the bestseller famously chronicled the year Gilbert spent traveling the world after a shattering divorce. Translated into more than 30 languages, Eat, Pray, Love, has sold over ten million copies worldwide. The book catapulted its author from respected but little-recognized writer to a woman Oprah Winfrey has called a “rock star author.”

Educated at New York University, Elizabeth Gilbert hails from an ascetic childhood in rural Connecticut. Fearless reporting skills and an abiding appreciation for working-class values have colored her writing from the beginning. Meanwhile, a persistent longing to understand the world and her place in it have made her not merely a writer, but an explorer. Gilbert worked in a Philadelphia diner, on a western ranch and in a New York City bar to scrape together the funds to travel: “to create experiences to write about, gather landscapes and voices.”

“I think my gift, far beyond whatever gifts that I have as a writer, my gift as a human is that I can make friends with people very quickly. Everything I learned about being a journalist I learned by being a bartender. The most exquisite lesson of all is that people will tell you anything. Want to. There’s no question you can’t ask if your intention is not hostile. And it’s not like entrapment; it’s more like a gorgeous revelation. People want to tell the story that they have.”
—Elizabeth Gilbert

Ten years ago, Gilbert captivated the world with her powerful and transformative memoir Eat, Pray, Love, encouraging millions of readers to make changes, large and small, in their own lives. In the ensuing decade, people worldwide have sought further advice from Gilbert on how to lead a bold and inspired life and she has dedicated herself to exploring the mysteries of creativity and courage. Out of this period of investigation Gilbert has written a brilliant nonfiction treatise, “Big Magic: Creative Living Beyond Fear”, in which the author digs deep into her own generative process to share her wisdom and unique perspective about creativity.

Gilbert lives in New Jersey where she is working on her next novel and as a columnist for O, the Oprah magazine.

For more information on Elizabeth Gilbert, please visit www.elizabethgilbert.com.