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Chartered Professionals
in Human Resources

Details for Wednesday May 3

Schedule for Tuesday, May 2

Keynote Session 8:30 – 10:00
Designing Your Business for the 21st Century Mike Walsh
Breakout Sessions
10:45 – 12:15
Super SessionAccelerating the Evolution of HR Rusty Lindquist
Taking Your Succession Plan from Good to Great Michael Timms
Managing the Mobile Workforce Greg Gowe, Diane Akelaitis, Carman J Overholt, Kevin Zemp
Cause and Effect: Proof and Perils of a Just Cause
Allegation
Rob Sider, Nicole Byres, Gabrielle Scorer, Nicole Skuggedal
How Clarity Drives Business Results in this
New Paradigm
Peter Comrie
Social Media – An HR Powertool Maurice Fernandez
Networking Lunch at Tradeshow
12:15 – 1:45
Sit down with fellow delegates for lunch in Ballroom B
then visit the tradeshow.
Breakout Sessions
1:45 – 3:00
Harassment: What Does It Mean and What Does It Not
Include
Taryn Mackie, Valerie Dixon, Angelica Marshall, Shawn Mitton
The Power of Play Roger Haskett
Super SessionBuilding Confidence and Employee
Accountability within Your Organization
Darren Jacklin
Workforce Planning: Challenge Accepted! Doug Fletcher, Jerry Gratton, Naz Kullar, Kelsey Vincent
Super SessionIs Your Baby Ugly? Phil Pallen
A Fresh Approach to Compensation Basil Rowe, Mark Szypko
Keynote Session
3:30 – 5:00
The One Firm Firm: How to Get the Best from Everyone Margaret Heffernan
HR Happy Hour
5:00 – 6:00
Come mingle with fellow attendees, award winners,
finalists and exhibitors in the tradeshow area.
Conference schedule and sessions subject to change.For CPHR holders: Your attendance will be tracked by scanners at the door to each breakout. To claim your CPD Hours, you must be scanned into each session you attend.

Tuesday Session Details

Keynote Presentation
Designing Your Business for the 21st Century
DATE: Tues. May 2
TIME: 8:30am
TRACK: Keynote
AUDIENCE LEVEL: All
Sponsored by:
DESCRIPTION: The companies that thrive in the near future will be the ones that not only embrace change but are the first to break the rules. If you could start with a clean sheet of paper, how would you design your company? Should your youngest staff member be making coffee or running your R&D team? Is Big Data something for your IT department to worry about, or a weapon to be wielded by your management team? Do you ban social networks or use them to collaborate more effectively?

Most companies are simply not designed to survive. They become successful on the basis of one big idea or breakthrough product. That early success then becomes a rigid code, and as customer habits and markets change, many fail to see that everything that made them successful is exactly what will destroy them later.

In this presentation you will learn:

  • What it takes to recruit, retain and motivate tomorrow’s employees
  • Lessons on disruptive innovation from fast growing, emerging markets
  • Hacking your corporate culture to transform employee engagement
  • Why the multicultural web of tomorrow will be different from the one we use today
  • Identifying the critical data pivots in your business, the real-time numbers no leader can afford to ignore
PRESENTER(S):

What does it take to lead a 21st century company? Can we re-imagine the way we do business? Mike Walsh prepares business leaders for what’s next. A leading authority on the intersection of emerging technologies, consumer behavior, and fast growth markets, Mike brings his unique insights into the growing influence of new markets on breakthrough innovation and business transformation. He expertly distills his insights into tailored keynotes that allow any audience to influence the future direction of their industry.

Mike is the author of Futuretainment and The Divergence, which charts the rise of online consumers in emerging markets. He is also the publisher of the Disruptive Future blog, and his articles have appeared in a wide range of international publications including Business Week, Forbes, and Wallpaper magazines.

Mike has run both successful start-up ventures as well as holding senior leadership positions in established media organizations. With a background in corporate law and management consulting, he began his career at XT3, a spin out from McKinsey and one of the first digital consulting firms created to help major companies embrace the web. He launched the technology publishing group internet.com, which went on to become the leading local technology news and events platform in Australia, and founded and ran Jupiter Research in the Asia Pacific, one of the first research agencies to track the early adoption of e-commerce and digital business models by online consumers. He then spent five years in senior strategy roles at News Corporation where he helped shape their digital strategy.

In demand for his fresh insights and practical future-focused strategies, Mike has advised the CEOs and senior management teams at multinational companies including: the BBC, MSN, Star TV, Televisa, Philips, and HSBC.

Mike is currently a board member and strategic investor in the North Alliance, Scandinavia’s leading digital marketing group.


Super Session
Accelerating the Evolution of HR – Think Like a Business, Act Like a Business, Win Like a Business
DATE: Tues. May 2
TIME: 10:45am
TRACK: Business Management & Strategy
AUDIENCE LEVEL: Mid-Level
Sponsored by:
DESCRIPTION: The media has been calling for a major disruption in HR, demanding for it to become more strategic, to solve more imminent business problems and to step up its game or be replaced. Unfortunately, many HR professionals don’t know exactly what Strategic HR actually means, or how to get started. And most are so mired in the operational that even when they catch the vision, they’re unable to fuel their necessary transformation. But the future of HR is now, and we have to solve this strategic need now.

Using the famous Business Model Canvas as a lens, we’ll introduce an all-new approach to HR that will transform the way you approach HR, buy you credibility across the organization, and earn you a seat at the strategic table.

Using the framework of the business model canvas, you’ll come away with real techniques to help you determine who HR’s customers are, how to identify their unmet needs, how to build value propositions to meet those needs, and how to build value delivery channels so those solutions actually make a difference to your organization.

You’ll learn how to market your value to those customers, how to change the perception of HR through story, how to build partnerships, and measure and manage customer relationships. You’ll learn how to escape the operational handcuffs holding you back, and you’ll come away armed not only with a proven framework to reinvent your department, but also armed with the language of business, which will buy you credibility in the boardroom and with executives, that you can use to martial support for future initiatives.

PRESENTER(S):

Rusty Lindquist has spent 18 years leading product innovation and running product teams in industries including Learning & Development, Leadership Management, and education. In that time he helped invent and bring to market over 20 successful products.

He is currently Vice President of HCM Strategy and Intellectual Property at BambooHR. In this capacity, he takes the business and innovation processes and methodologies of his past, and applies them to HR in an effort to inspire and enable HR leaders today to know how to elevate their impact by thinking and acting more like a business.

Rusty is also a writer and keynote speaker, impassioned about setting people free to do great work. He speaks mostly on HR strategy, how to develop highly effective employees, and how to help people overcome the gravitational pull of their past so they can achieve more in life.

BambooHR is a leading HR Technology company whose innovations are designed to accelerate the evolution of HR in small to medium sized businesses, so HR can focus on the work their organizations are aching for.


Taking Your Succession Plan from Good to Great
DATE: Tues. May 2
TIME: 10:45am
TRACK: Business Management & Strategy
AUDIENCE LEVEL: Senior
DESCRIPTION: As of 2016, the Baby Boomer exodus from the workforce has kicked into full gear, and it’s only going to get worse over the next 10 years. But in spite of their efforts to implement succession plans, only 14% of companies believe that they have a succession plan that actually works. Many organizations have taken the initial steps to implement a succession plan, but most are left wondering what else they can do to have a succession program that actually delivers measurable results. Taking Your Succession Plan From Good To Great provides participants with examples of succession plans that actually work, as well as examples of common issues that can hinder or even derail succession planning all together. Participants will learn three principles to help them turn their organization into a leadership development machine. They will also learn tips from the pros to help facilitate high potential development, and elevate their succession plan to world class.
PRESENTER(S):
Michael Timms is a management consultant, author and speaker specializing in leadership development and succession planning. As the founder and principal of Avail Leadership, Michael is a trusted adviser to senior executives and a partner with in-house HR professionals. He is also the author of the book Succession Planning That Works. Michael holds a Bachelor’s degree in Finance and an MBA specializing in Human Resources. After obtaining his MBA, Michael worked as an HR Manager, a Management Consultant at Deloitte Consulting, and an HR Director before forming his own consultancy. In addition to his consulting and training work, Michael is a sought after speaker and presenter on topics such as succession planning, strengths-based leadership, motivation, and performance management. When Michael is not helping leaders improve their game, he enjoys spending time with his family and going on challenging outdoor adventures in remote wilderness locations.

Managing the Mobile Workforce: What You Need to Know Before Arranging an International Assignment
DATE: Tues. May 2
TIME: 10:45am
TRACK: Employment Law & Legislation
AUDIENCE LEVEL: Senior
DESCRIPTION: In this session, experienced lawyers and a tax accountant will address issues to consider before sending an employee to work on assignment outside of Canada, or before arranging for a foreigner to work in Canada. The panel will speak to: (1) immigration / work permit issues including the current status of the Temporary Foreign Worker Program and the Labour Market Impact Assessment process; (2) corporate, payroll and personal tax considerations that are not often well understood but that can have negative consequences for both employers and employees; and (3) an array of other issues that must be top of mind when asked to facilitate cross-border employment arrangements such as jurisdictional issues (which country’s employment laws apply), potential impacts on the employee’s participation in company pension and benefits plans and in government sponsored plans and programs such as EI, CPP and workers compensation, and the employer’s health and safety obligations while the employee is abroad.
PRESENTER(S):
Greg Gowe, Employment Law, Pension & Benefits Law, and Security & Lawful Access Matters at TELUS.
Diane Akelaitis joined PricewaterhouseCoopers in 1988 and leads the Vancouver Global Mobility Services group within the tax line of service. Diane specializes in Canadian and US personal income tax planning and compliance for a wide range of corporate and individual clients. Diane assists companies and their employees in managing the complex financial, tax and related matters pertaining to the cross-border movement of human capital. She has extensive experience in cross-border payroll, executive compensation issues, including equity-based compensation and retirement benefit plans. She also advises on expatriate policy design and implementation. She is a Canadian Chartered Accountant who has completed the CICA In-Depth Tax Course, a US CPA (Illinois) and has earned a Bachelor of Commerce degree from the University of British Columbia in 1988.
Carman J. Overholt, QC is a senior litigation lawyer at Overholt Law with extensive experience in all aspects of employment law, labour relations law and civil litigation. Throughout his career he has maintained a special focus on advising employers on resolving workplace disputes. Carman works closely with senior management and human resources management professionals to ensure employers comply with legislation and to assist them in the prevention and resolution of employment disputes. Carman also advises employees on contractual matters including severance and continuing post-employment obligations.
Kevin Zemp acts for corporations, industry associations and individuals in providing advice and assistance with respect to cross-border issues and immigration requirements. His practice at Zemp Law Group serves clients involved in the manufacturing, energy, high technology, telecommunications, automotive and entertainment industries, among others. Kevin is licensed to practice immigration and citizenship law in both Canada and the United States, which provides him with considerable flexibility to service clients with both Canadian and U.S. immigration and citizenship needs. Prior to his admission to the bar, Kevin was employed as a Senior Immigration Officer for the Canadian government. He has previously served as Chair of the Alberta South Section of the Canadian Bar association. He is currently serving as the Chair of the National Immigration Section of the Canadian Bar Association.

Cause and Effect: Proof and Perils of a Just Cause Allegation
DATE: Tues. May 2
TIME: 10:45am
TRACK: Employment Law & Legislation
AUDIENCE LEVEL: All
DESCRIPTION: In this seminar, the panel will discuss the concept of just cause, what an employer must prove to establish just cause in a non-unionized setting, practical difficulties employers face when attempting to establish just cause, and the tactical use of a just cause defence. In particular, the panel will discuss recent topical cases and review (i) what employee acts or omissions may constitute cause (ii) problems of proof when terminating the poor performer; (iii) when a breach of policy will hold up in court as a reason for termination; (iv) the choice between alleging just cause in marginal cases or terminating on a without cause basis; (v) whether it hurts your court case to do the “nice/easy” thing and terminate without cause, when you have cause to terminate; (vi) what happens if you find out you had cause after you’ve fired an employee without cause; and (vii) the benefits and pitfalls of a tactical cause allegation.
PRESENTER(S):
Robert Sider’s practice at Lawson Lundell focuses on management-side labour and employment law. He advises on labour and employment aspects of commercial transactions and day-to-day labour and employment issues. His work includes labour and employment litigation, arbitrations, human rights, employment standards (including director and officer liability issues), collective bargaining and workers compensation.
Nicole Byres, QC is a partner and head of the Labour and Employment Group in Miller Thomson’s Vancouver office, and has decades of experience as a labour and employment lawyer, advising employers both as external and in-house counsel. Nicole’s in-house experience provided her with an understanding of industrial relations and organizational behaviour with the result that she is a trusted advisor to unionized and non-union employers in a broad range of sectors including forest products, pulp & paper, transportation and logistics, manufacturing, and retail.

Nicole regularly represents employers in labour arbitrations and other administrative tribunals including the BC Labour Relations Board and human rights and employment standards tribunals. Nicole also provides advice on employment contracts & policies, employee requests for accommodation, occupational health & safety, collective bargaining, discipline, workplace investigations, and labour and employment issues arising in workplace restructuring/sale of business.

Gabrielle Scorer is a founding partner at Roper Greyell and member of the firm’s management committee, responsible for professional talent at the firm. Gabrielle advises public and private sector organizations in the municipal, retail, transportation, hospitality and manufacturing sectors in unionized and non-union environments. She takes a proactive and practical approach to workplace issues, learning about her clients’ businesses to deliver the best solutions for each workplace. As an advocate, Gabrielle is a skilled and articulate lawyer for her clients in grievance arbitrations, court actions and labour board matters. A significant part of Gabrielle’s practice involves advising on employment related human rights issues and appearing as counsel before human rights tribunals. She frequently conducts workplace investigations and provides training on a wide range of topics relating to workplace law.
Nicole Skuggedal practises in all areas of labour and employment law, including advising clients on wrongful dismissal, labour relations, human rights and privacy issues at Lawson Lundell. Nicole has represented clients in matters involving labour arbitrations, labour relations boards, employment standards tribunals, human rights tribunals, privacy commissioners, and has appeared before the British Columbia Supreme Court, Court of Appeal and Supreme Court of Canada. Nicole frequently negotiates collective agreements and provides strategic and tactical advice to clients on drafting employment contracts and the labour and employment aspects of commercial transactions.

How Clarity Drives Business Results in this New Paradigm
DATE: Tues. May 2
TIME: 10:45am
TRACK: Organizational Effectiveness
AUDIENCE LEVEL: Senior
DESCRIPTION: The financial re-alignment of 2008/09 triggered something most of us did not anticipate, a paradigm shift. For many decades the lament of “something has to change”, reverberated throughout pretty much all of our enterprises, and little was ever done. The “status” was upheld and supported, and the media for the hundred years prior to 2008/09, newspaper, radio, and television, clearly held up their end of the illusion. The “crisis” we experienced was in fact the correction that was very much needed for us to recognize the gross lack of sustainability built in to the process, behaviors, and mindset we were using. And the “shift” began to happen. For at least sixty years prior to the “crisis”, the social organizing principle was Money. We measured how well we were doing by the financial successes we had, the cars we drove, the watches we wore. All the status stuff. The impact of the 2008/09 shift, and the advancement of the newest media, The Internet, caused us to reconsider our position of unlimited growth, thinking we had infinite resources. We began to realize the unsustainability of our propositions. The paradigm started to rumble. Paradigm shifts are not easy, there will be victors of the change, and there will be victims to it. It will be uncomfortable, and for many traumatic. But it is necessary if we are to position ourselves and secure a future. One that is sustainable. This presentation will reflect on what got us here, provide some understanding of where we are, and touch on the many potentials that could be in our future. Anticipate a healthy mix of nervousness and excitement!
PRESENTER(S):
As an entrepreneur, lecturer, scholar, and specialist in human dynamics, Peter Comrie dives headlong into everything he believes in, and excels at most things he does. Passion and enthusiasm are reflected in the results.

Community work and social issues have been two of Peter’s personal motivators. Being a philanthropist all his working life, he is deeply committed to the philosophy of giving without expectation. A founding member and vice-chairman of Altruvest Charitable Services, an organization dedicated to performance improvement for charities, he inspired corporate partners to share openly to help charities deliver their services effectively and efficiently to the communities they serve.

Schooled in many things including legend & mythology and psychology, Peter has turned his scholarly interests towards such diverse studies as the development of personal growth training, awareness, motivational attitudes, and medieval history.

As an international public speaker for three decades and a motivational attitudes seminar and workshop facilitator, he has inspired many listeners for organizations such as; The United Way, TradeBank International, 4-H Council, Canadian Council Womens Advisory Committee, Barter Business Exchange, Bell Canada, Canadian Airlines, American Airlines, and The Fresh Outlook Foundation, to mention a few.

Peter is the co-founder and Human Capital Specialist with Full Spectrum Leadership Inc., and it is from this position he sees the unquestionable need for individuals to take 100% responsibility for the entire life experience. Peter is committed to the philosophy of “life long learning” as a mainstay, and is an uncompromising believer in the human potential.


Social Media – An HR Powertool
DATE: Tues. May 2
TIME: 10:45am
TRACK: Talent Management
AUDIENCE LEVEL: Senior
Sponsored by:
DESCRIPTION: Social Media has exploded within our culture and it is now widely accepted as popular channel to express opinions, ideas and to share information. As businesses are now turning to Social Media to help create brand awareness, this powerful outlet is now commonly used by HR departments to maximize recruitment opportunities and strengthen employee engagement tactics. As more organizations today are leveraging Social Media, it’s crucial to ensure that your business is utilizing this influential tool to its fullest capabilities. In our presentation, we’ll look at how Social Media has rapidly evolved and why it has become such a popular tool for businesses today. Additionally, we’ll explore how HR departments can maximize Social Media, simply by implementing some best practices. We’ll also provide tips that will help businesses and HR departments in getting the most out of Social Media to establish better communications, how it can be utilized to create positive dialogue with your employee base and how it can be leveraged to dynamically re-enforce your company’s unique brand.

Learning Objectives:

  • Explore the impactful uses of Social Media by businesses and their HR departments
  • Gain useful tips on how to make use of Social Media for dynamic results
  • Identify and learn best practices surrounding the use of Social Media from an HR capacity
PRESENTER(S):
Maurice Fernandes has 20 years of HR/Recruitment experience and is a self-professed HR/People geek. In his current role as Employment Brand Manager, Maurice is part of the People Team at Ceridian responsible for curating and promoting Ceridian’s culture across various social media channels, events, and campus recruitment activities across North America. Maurice enjoys talking about HR technologies, recruitment marketing, employment branding, People Programs, candidate experience and social media for HR. Maurice has had the privilege of speaking about HR/recruitment best practices at numerous conferences and through media outlets such as the Globe and Mail and the Canadian HR Report.

Harassment: What Does It Mean and What Does It Not Include
DATE: Tues. May 2
TIME: 1:45pm
TRACK: Employment Law & Legislation
AUDIENCE LEVEL: All
DESCRIPTION: In 2013, bullying and harassment became a safety hazard in BC no different from a workplace toxin that employers were responsible for preventing and managing in the workplace. Every employer and every worker were assigned responsibilities for ensuring a safe and respectful work environment, and those responsibilities led to mandatory policies, investigations, and corrective actions. The purpose of the session is to examine at an in depth level current issues within this topic from three sources — the regulator, the employer, and the lawyer — and to learn about best practices to help ensure that an organization is compliant with the law and minimizes their liabilities wherever possible.
PRESENTER(S):
Taryn Mackie is a Partner in Norton Rose Fulbright’s Labour + Employment Group. She advises clients on all aspects of workplace law in unionized and non-unionized environments, including with respect to collective bargaining, labour relations, human rights, workers’ compensation, disability management and workplace accommodations, wrongful dismissals, unjust dismissals, and employment standards. Taryn regularly prepares and advises upon employment agreements and workplace policies, including executive employment agreements, non-competition and non-solicitation agreements, confidentiality agreements, privacy policies, harassment policies, and attendance policies. She assists clients with, and has conducted on behalf of clients, a variety of workplace related investigations, including disciplinary investigations and harassment investigations. Taryn has appeared before, among other courts and tribunals, the Labour Relations Board, Employment Standards Branch and Tribunal, Human Rights Tribunal, British Columbia Supreme Court, British Columbia Court of Appeal, Federal Court, Federal Court of Appeal, WorkSafeBC, and the Workers Compensation Appeal Tribunal on a variety of matters.
Valerie Dixon of Miller Thomson LLP provides practical and pragmatic workplace-related advice to her clients with a keen focus on their business interests and objectives.  From drafting employment contracts and policies, to advising on day-to-day human resources and labour relations matters, to representing employers in post-employment litigation, Valerie capably guides her clients through all stages of employment relationships. She acts for a variety of employers, both large and small, federally and provincially regulated, including financial institutions, retailers, insurers and insurance brokers, health care providers and First Nations. Valerie has appeared as counsel in all levels of court, including the Supreme Court of Canada, and regularly acts as counsel in matters before the Human Rights Tribunal and Employment Standards Tribunal. Valerie’s practice focuses exclusively on providing labour and employment advice to employers and Employment Practice Liability Insurance insurers.
Angelica Marshall is an experienced senior HR professional with 17 years of experience in industries ranging from publishing to parking. Angelica currently works for Impark, North America’s second largest parking management company, where she oversees HR operations for the Western Region (BC to Manitoba and Washington State, Oregon and California). Angelica manages a team of HR professionals, a dozen collective agreements and the people operations for over 3,500 employees. She has extensive experience with workplace investigations including workplace harassment issues in both Canada and the US. Angelica is known as a trusted business partner to regional leadership with the ability to understand complex situations quickly and align Impark’s people practices to achieve the company’s strategic objectives and business objectives.

Shawn Mitton is a WorkSafeBC Prevention Field Services Manager for the Okanagan and Kootenay area. He directs Prevention Officer resources to conduct front line inspections, consultation, education and enforcement activities at worksites in the region. The aim being risk reduction and injury prevention. Shawn also manages a team of officers focused on employer compliance with WorksafeBC’s Bullying and Harassment requirement. He has worked with Healthcare, Manufacturing, Agriculture and Mexico’s migrant workers to develop health and safety initiatives specific to the industry sectors. He has been involved in an advisory capacity with BCIT and with the development and launch of Okanagan College’s online Health and Safety Management course. He values engaging employer and worker groups through programs, events and conferences that support an understanding of worker health and safety and assist the employer in meeting their obligations of a safe workplace. Worksafebc continues to look for opportunity to work in partnership with industry to improve the overall health and safety of BC workplaces.

The Power of Play – FULL

DATE: Tues. May 2
TIME: 1:45pm
TRACK: Leadership & Personal Development
AUDIENCE LEVEL: Mid-level

Sponsored by:
DESCRIPTION: Bored of boring meetings? Tired of tired employees? Learn fascinating new ways to turbocharge learning, relationships, and happiness. New studies in Neuroscience have identified the Power of Play as one of the best methods to create engagement, increase performance and supercharge creativity and innovation. In a word, play is MAGIC. Roger demonstrates innovative techniques that incorporate elements of play into education, meeting, and team programming. As an advocate for active, participant-driven sessions, Roger will showcase how to weave together learning, networking, and fun using interaction, theatrics and friendly competition. The session not only talks the talk but walks the walk; participants will experience first hand some of Roger’s recommended activities resulting in a wildly entertaining and a surprisingly profound experience.
PRESENTER(S):
Roger Haskett helps to make meetings, organizations, and individuals be more engaging. In his award winning career as a speaker, actor, emcee and entrepreneur, Roger developed a unique formula for maximizing audience engagement and influencing employees, members, participants, and everyone he meets to be more engaged and authentic individuals. Roger consistently delivers entertaining, interactive, and relevant experiences that help participants learn and network to their full potential. His unique storytelling style and incredible energy foster interactive, positive, and thought-provoking experiences. As the owner of Engagement Unlimited, Roger leads an event supplier/planner team with a focus on team building, education and entertainment. He is an iconic thought leader in the meetings industry and regularly donates his time and talents to meeting associations (MPI, PCMA, ISES, etc.) Roger holds a Bachelor of Fine Arts in Acting and a Master of Arts in Education. He has acted in over 150 films, TV shows and commercials. You might have seen him in shows like X-Files, Supernatural, Stargate, I Robot, or Wayward Pines.

Super Session
Building Confidence and Employee Accountability within Your Organization
DATE: Tues. May 2
TIME: 1:45pm
TRACK: Organizational Effectiveness
AUDIENCE LEVEL: Mid-level
DESCRIPTION: As stated in the 2013 Gallop Poll, employee engagement is key to success in every business. 70% of North American workers are not engaged or actively disengaged from their workplaces. When employees are highly engaged, companies tend to experience reduced absenteeism, improved employee retention, increased profits, elevated customer satisfaction and even higher safety standards. Simply put – making work fun, fostering a safe environment that encourages an atmosphere of family and community will help maximize productivity. Due to recent global and economic events, companies and departments are having to work with less resources and expected to accomplish more results. Continuous advancement in technology in an ever changing world, is forcing companies in becoming more flexible and creative in training leaders, mentors, role models and motivators for a multigenerational workforce. Enabling a company to empower their employees, where the goal lies in creating a viral engagement and a common set of values that exists in both personal and professional life; is key to success. The key to sustaining success, is to build an organization where a very high percentage of group members are fully engaged, in other words: Evaluate the ROI – Return on the Individual. Darren Jacklin will provide the steps required in developing a foundation to help create a culture, that cascades throughout any organization.
PRESENTER(S):
For over 20 years, Darren Jacklin has traveled four continents and personally trained over one million people in over 45 countries mentoring entrepreneurs and business owners on specific and measurable strategies that they can consistently use to increase their income, transform their obstacles into cash flow and turn their passion into profits. His uncanny ability to increase wealth and success by uncovering hidden assets, overlooked opportunities and undervalued possibilities has captured the attention of Tiger 21, The Wall Street Journal, Yahoo Finance, NBC TV, CBS TV, Global TV international radio stations, magazines and newspapers, movie producers, best-selling authors, CEO’s and business experts worldwide. Darren is also a featured international celebrity in the hit movie The Treasure Map. Darren Jacklin currently sits on paid international boards of directors of public companies and advisory boards. Darren has personally trained over 150 Fortune 500 companies such as Microsoft, AT&T, Black & Decker, Barclays Bank, as well as high school, college, university students and professional athletes and has connected with people in more than 128 countries. Darren Jacklin is also the current Chief Executive Officer of AFS Superfoods Ltd.

Workforce Planning: Challenge Accepted!
DATE: Tues. May 2
TIME: 1:45pm
TRACK: Talent Management
AUDIENCE LEVEL: Mid-senior level
DESCRIPTION: This panel discussion will explore the challenge of workforce planning from three different perspectives. Presenters will explain the challenge and how it was addressed in their organizations.

Hear about:

  • how one organization is building a long-term workforce strategy for ensuring they have the talent they need today and in the future;
  • the tactical lessons learned in another organization when implementing a succession plan for small organizations; and
  • how a third organization uses competency maps to align business strategy with the management of employees while supporting employees’ performance and career growth
PRESENTER(S):
Doug Fletcher has a master’s degree in Industrial Relations/Human Resources, was the lead developer for Kwantlen’s Human Resources BBA and Post-Baccalaureate programs, and teaches and consults in strategic human resources management. He is a master facilitator and energetic presenter.
Jerry Gratton is all about people – it’s even in his title at O2E Brands, the banner company for 1-800-GOT-JUNK?, WOW 1 DAY PAINTING, You Move Me, and Shack Shine. Jerry has helped conceptualize and nurture our employee life-cycle, from talent acquisition and development to retention. With over 20 years of practice building and leading innovative, progressive teams, he’s also held key leadership positions at Crystal Decisions, Aritzia, and MindField. But he’s always been drawn back to the ever-evolving project of developing the quirky, passionate, and totally awesome teams at O2E Brands. If Jerry isn’t crafting corporate culture for the over 3,000 employees at O2E Brands, he’s renovating houses, skateboarding or hanging out with his family in Vancouver, BC.
Naz Kullar has been with CSCU since 2010, has a broad background in HR including experience in all aspects of human resources (performance management, recruitment, employee and labour relations, learning and development, succession planning and organizational development).
Kelsey Vincent is an emerging HR professional with extensive business experience with Matra Construction. She has been working in human resources for the past five years and is focussed on contributing to an organization that is committed to improving its services for clients and its employees. She took on the challenge of creating competency maps for the organization as part of her practicum work when doing her Post Baccalaureate program at Kwantlen University.
 
 

Super Session
Is Your Baby Ugly?

DATE: Tues. May 2
TIME: 1:45pm
TRACK: Talent Management
AUDIENCE LEVEL: Mid-level

Sponsored by:
DESCRIPTION: You have complete control over the first impression you give. Make sure it’s a good one. Tell your story on your terms through an online brand that recreates the in-person experience. Based on years of working with people and projects around the world in almost every industry, this talk breaks down branding and promoting yourself online into actionable tips that will help you bring your best brand to life. Is Your Baby Ugly? Probably, so quick! Let’s fix it together.
PRESENTER(S):
As an LA-based brand strategist, Phil Pallen shapes and launches brands for celebrities, businesses, and entrepreneurs. You’ve seen his clients on Shark Tank, Dancing with the Stars, American Idol, The X Factor, Project Runway, MasterChef Jr. and more. He is often featured by media outlets like Access Hollywood, Toronto Star and The Daily Mail, and travels the globe to share his wisdom at conferences. His book Shut Up and Tweet contains game-changing strategies to become a Twitter rockstar.

A Fresh Approach to Compensation: How Loblaw is Transforming Compensation Communication
DATE: Tues. May 2
TIME: 1:45pm
TRACK: Talent Management
AUDIENCE LEVEL: Mid-level
DESCRIPTION: In an era of limited salary increase budgets, where practitioners are most concerned about scarcity of talent, managers are the critical “missing link”, maintaining engagement by ensuring employees understand compensation in a meaningful way and believe they are being treated fairly. Learn why Loblaw Companies Limited includes managers in the compensation dialogue to improve employee retention, and explore practical ways human resource practitioners can help them become “compensation ambassadors” who advocate for the organization – even when the news is difficult to share. Take away innovative strategies for creating compensation ambassadors by engaging managers in the compensation conversation.
PRESENTER(S):
Basil Rowe is responsible for HR policy, Compensation, Shared Services, Systems, Health & Safety and Medical Services for 140,000 Store Support and Retail colleagues/employees. Basil joined Loblaw in 2014 through the acquisition of Shoppers Drug Mart. He started at Shoppers Drug Mart in 2008, as VP HR – Specialty & Emerging Businesses and supported the growth mandate of Shoppers non-retail Healthcare Businesses. Basil was appointed VP Total Rewards in 2010. During this time, Basil led the redesign and implementation of the corporate benefit plan to include drug plan management protocols and fully integrated health promotion and wellness programs. These efforts were recognized by Benefits Canada and Shoppers Drug Mart was awarded the “Workplace Health and Benefits Award for Large Employers” for the “innovative and unique” qualities the plan embraced. Basil also championed the successful deployment of Workday a SAAS HR Information System including core organizational data, absence, performance management, succession planning, compensation, benefits and pension administration. Basil is a Certified Human Resources Professional with over 20 years of experience, holds an MBA from the University of Toronto and is a graduate of The Directors College Human Resources and Compensation Committee (HRCC) Program.
Mark Szypko has over 35 years experience as a compensation practitioner, and has held compensation, benefits and HR systems leadership roles for a number of organizations including Honeywell, Digital Equipment Corporation, Wang Laboratories, Kronos, Comcast, Progress Software and Lightbridge. Mark has extensive experience in all aspects of compensation, including the design, development, implementation and ongoing administration of compensation systems and programs including base pay, variable compensation, sales and executive compensation. Additionally, he has experience in international benefits, mergers and acquisitions and HR systems selection and implementation.

In his role at Salary.com, Mark drives research on trends in compensation practice and spends most of his time meeting with our customers and other compensation professionals to understand the challenges that HR professionals face in today’s market. He speaks on compensation and HR-related topics globally and is a member of the WorldatWork faculty. Mark holds a Bachelor of Science in Business Administration from Suffolk University and a Master of Business Administration from Western New England College with a concentration in Management Information Systems. He is also a Certified Compensation Professional (CCP), a Global Remuneration Professional (GRP), a WorldatWork Editorial Review Board member, and a recipient of WorldatWork’s Lifetime Achievement Award.


Keynote Presentation
The One Firm Firm: How to Get the Best from Everyone
DATE: Tues. May 2
TIME: 3:30pm
TRACK: Keynote
AUDIENCE LEVEL: All
Sponsored by:

   

DESCRIPTION: After years of streamlining and hunkering down to weather the crises, what companies now most need to do is pull their people together. Collaboration and innovation are vital skills in global business—but where do they come from? How do leading companies get the alignment, trust and energy they need to get their people to work well together? What are the impediments to, and habits of, creative collaborative teams?

Working across cultures, time zones and technology is logistically difficult but it’s usually the human factors that make it hard for companies to achieve their aims. Everyone talks about collaboration but few know how to do it, what it feels like or what organizational structures enable—or disable—it. What they all know is that if they can’t figure out how to do it will, others will.

In this presentation you will learn:

  • The meaning and characteristics of collective intelligence
  • The business case for collaboration
  • Incentives that make people pull together
  • What gets in the way of teamwork
  • How great leadership teams function
PRESENTER(S):
CEO and business thinker Margaret Heffernan challenges the most common business practices that make us feel comfortable – but leave us in the dark.

The biggest threats and dangers we face are the ones we don’t see—not because they’re secret, hidden or invisible but because we aren’t prepared to face them. That’s how good, smart people running companies find themselves blindsided by market changes, technological disruption, cultural problems or criminal behavior. In her groundbreaking work, Heffernan examines the social, psychological, neurological and organizational reasons why it is so hard to know what is going on in your company, your industry and your world. And she explores why some people seem to be able to see better than others and what makes some organizations perspicacious.

As a former CEO herself and the author of Willful Blindness: Why We Ignore the Obvious at Our Peril, she knows that crises are rarely provoked by the proverbial bad apple. What’s more likely is that people and structures conspire to hide from leaders what they most need to know. And she explores the processes that can make your organization smart, resilient and successful. In her latest book, A Bigger Prize: How to Stop Competing and Start Winning through Creative Collaboration (April 2014), Heffernan explores ways of living and working that foster creativity, spark innovation, reinforce our social fabric, and feel so much better than winning.